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Black Box manual Welcome to the ServSwitchTM Family, The Servswitch Family, ACU3001A ACU3009A

Models: ACU3009A ACU3001A CAT5 KVM Micro Extender

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THE SERVSWITCH™ FAMILY

THE SERVSWITCH™ FAMILY

Welcome to the ServSwitchTM Family!

Thank you for purchasing a BLACK BOX® ServSwitch™ Brand CAT5 KVM Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and effort.

That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size- fits-all-even-if-it-doesn’t model that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple computers—even computers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PCs, and need an economical alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI® compatibles among multiple users with different access levels? Does your switch have to sit solidly on a worktable and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you.

The ServSwitch™ family from Black Box—the one-stop answer for all your KVM- switching needs!

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This manual will tell you all about your new ServSwitch™ Brand CAT5 KVM Micro Extender, including how to install, operate, and troubleshoot it. For an introduction to the Micro Extender, see Chapter 2. The Micro Extender product codes covered in this manual are:

ACU3001A

ACU3009A

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Black Box CAT5 KVM Micro Extender manual Welcome to the ServSwitchTM Family, The Servswitch Family, ACU3001A ACU3009A

Contents

DECEMBER ACU3001A ACU3009ACustomer Support Information MICRO-1M3ACU3001A ACU3009A Welcome to the ServSwitchTM FamilyTHE SERVSWITCH FAMILY SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER TRADEMARKS USED IN THIS MANUALRADIO-FREQUENCYINTERFERENCE STATEMENTS FCC/IC STATEMENTSEUROPEAN UNION DECLARATION OF CONFORMITY SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERINSTRUCCIONES DE SEGURIDAD ELECTRICAL SAFETY STATEMENTNORMAS OFICIALES MEXICANAS NOM NOM STATEMENTSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER C El aparato ha sido expuesto a la lluvia oContents TABLE OF CONTENTSContents continued SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER1. Quick Start Guide CHAPTER 1 Quick Start Guide2. Specifications SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERConnectors CHAPTER 2 SpecificationsIndicator TemperatureWeight SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERPower Humidity3. Introduction CHAPTER 3 Introduction3.1 Compatibility SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERFully buffered signals 3.2 Key FeaturesAdjustable video equalization Dual-Accessmodel also supports a local station4.2 The Cables You’ll Need 4.Checklist of System Components4.1The Complete Package SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERServSwitch Duo ServSwitch Wizard SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER ServSwitch ServSwitch Ultra Matrix ServSwitchServSwitch Duo ServSwitch Wizard SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER ServSwitch ServSwitch Ultra Matrix ServSwitch4.2.5TO CONNECT THE LOCAL UNIT TO THE REMOTE UNIT 5.2 DIP Switch 2 Scroll-LockHandling 5. Configuration5.1 DIP Switch 1 Video Distance SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER6.1 Test-Placingthe Extender System Optional 6. InstallationCHAPTER 6 Installation 6.2 Attaching DevicesSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER the Local Unit’s CPU portconnector to the Local Unit’s CPU port CHAPTER 6 Installationconnector to the Local Unit’s CPU port Regular ServSwitch KV3108SA-R4SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER Remote Unitthe Remote Unit CHAPTER 6 InstallationServSwitch Wizard Pro SW644A EHN408SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER connector to the Remote Unit6.3 Finishing Your Installation CHAPTER 6 InstallationSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER 5.If the Local Unit’s LED shows that the link between the Units appears to be working, make sure that the remote keyboard functions and that you’re getting video at the remote site7.2 Normal Operation and Keyboard Typematic Rate 7.Operation7.1Keyboard and Mouse Emulation CHAPTER 7 Operation7.3 The Scroll-LockReset SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERCHAPTER 7 Operation 3.Check mouse operationSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER CHAPTER 7 Operation SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER 8.Troubleshooting8.1Common Problems CHAPTER 8 Troubleshooting See SectionSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER 5.Quit and restart the applicationCHAPTER 8 Troubleshooting SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER I get black & white instead of color videoCHAPTER 8 Troubleshooting 8.1.5POWER8.2 General Questions About the Micro Extender SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERCHAPTER 8 Troubleshooting SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER 8.3 Calling Black Box8.4 Shipping and Packaging Color Appendix Cable Pinning/PairingAPPENDIX Cable Pinning/Pairing Page