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Black Box CAT5 KVM Micro Extender, ACU3009A, ACU3001A manual Troubleshooting, 8.1.5POWER

Models: ACU3009A ACU3001A CAT5 KVM Micro Extender

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8.1.5POWER

CHAPTER 8: Troubleshooting

8.1.5POWER

I don’t need to use keyboards in my application, but the Extender doesn’t work at all unless I have a keyboard line running from the Local Unit to the PC or KVM switch.

The Extender’s Local Unit normally operates using the 5 volts of DC power that the attached CPU or KVM switch supplies on its keyboard and mouse ports. Even if you’re not using a keyboard or mouse, run a cable from the Local Unit’s CPU port to the keyboard port of the CPU or switch in order to power the Local Unit. If this is not possible, call Black Box Technical Support about getting an alternative power supply for the Local Unit.

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Black Box CAT5 KVM Micro Extender, ACU3009A, ACU3001A manual Troubleshooting, 8.1.5POWER

Contents

DECEMBER ACU3001A ACU3009ACustomer Support Information MICRO-1M3Welcome to the ServSwitchTM Family THE SERVSWITCH FAMILYACU3001A ACU3009A SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER TRADEMARKS USED IN THIS MANUALRADIO-FREQUENCYINTERFERENCE STATEMENTS FCC/IC STATEMENTSEUROPEAN UNION DECLARATION OF CONFORMITY SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERINSTRUCCIONES DE SEGURIDAD ELECTRICAL SAFETY STATEMENTNORMAS OFICIALES MEXICANAS NOM NOM STATEMENTSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER C El aparato ha sido expuesto a la lluvia oContents TABLE OF CONTENTSContents continued SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER1. Quick Start Guide CHAPTER 1 Quick Start Guide2. Specifications SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERConnectors CHAPTER 2 SpecificationsIndicator TemperatureWeight SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERPower Humidity3. Introduction CHAPTER 3 Introduction3.1 Compatibility SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERFully buffered signals 3.2 Key FeaturesAdjustable video equalization Dual-Accessmodel also supports a local station4.2 The Cables You’ll Need 4.Checklist of System Components4.1The Complete Package SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERServSwitch Duo ServSwitch Wizard SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER ServSwitch ServSwitch Ultra Matrix ServSwitchServSwitch Duo ServSwitch Wizard SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER ServSwitch ServSwitch Ultra Matrix ServSwitch4.2.5TO CONNECT THE LOCAL UNIT TO THE REMOTE UNIT 5.2 DIP Switch 2 Scroll-LockHandling 5. Configuration5.1 DIP Switch 1 Video Distance SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER6.1 Test-Placingthe Extender System Optional 6. InstallationCHAPTER 6 Installation 6.2 Attaching DevicesSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER the Local Unit’s CPU portconnector to the Local Unit’s CPU port CHAPTER 6 Installationconnector to the Local Unit’s CPU port Regular ServSwitch KV3108SA-R4SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER Remote Unitthe Remote Unit CHAPTER 6 InstallationServSwitch Wizard Pro SW644A EHN408SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER connector to the Remote Unit6.3 Finishing Your Installation CHAPTER 6 InstallationSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER 5.If the Local Unit’s LED shows that the link between the Units appears to be working, make sure that the remote keyboard functions and that you’re getting video at the remote site7.2 Normal Operation and Keyboard Typematic Rate 7.Operation7.1Keyboard and Mouse Emulation CHAPTER 7 Operation7.3 The Scroll-LockReset SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERCHAPTER 7 Operation 3.Check mouse operationSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER CHAPTER 7 Operation 8.Troubleshooting 8.1Common ProblemsSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER CHAPTER 8 Troubleshooting See SectionSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER 5.Quit and restart the applicationCHAPTER 8 Troubleshooting SERVSWITCH BRAND CAT5 KVM MICRO EXTENDER I get black & white instead of color videoCHAPTER 8 Troubleshooting 8.1.5POWER8.2 General Questions About the Micro Extender SERVSWITCH BRAND CAT5 KVM MICRO EXTENDERCHAPTER 8 Troubleshooting 8.3 Calling Black Box 8.4 Shipping and PackagingSERVSWITCH BRAND CAT5 KVM MICRO EXTENDER Appendix Cable Pinning/Pairing APPENDIX Cable Pinning/PairingColor Page