Black Box FX160A manual Outgoing-Call Records and Histories

PHONE LINE MANAGER 16 X 4

17.Outgoing-Call Records and Histories

17.1About Outgoing-Call Records

Each time an outgoing call lasting longer than 25 seconds is made (or the first polarity reversal is detected when Polarity Reversal signaling is enabled), the system stores a record of the call. The outgoing call record is also called Station Message Detail Recording (SMDR). Keeping the history of outgoing calls is useful for tracking and billing long-distance calls. If this is not a concern in your office, there is no need to program this feature.

17.2 How to Output the Outgoing-Call Records

The Phone Line Manager 16 x 4 can connect to a computer or printer via the RS-232C port. The Outgoing- Call Records can be output to the RS-232C port in a variety of ways.

17.3 Output the Complete Contents of the Outgoing-Call Records

You can choose to output the calling history for all extensions. The history shows a record for all calls made since the last Clear Call-History command.

To output the complete contents of the Call-History Memory:

1.In the programming mode, lift the handset and enter 741.

2.The Phone Line Manager 16 x 4 will send all records, followed by the confirmation tone. Hang up or continue with programming.

This procedure will tie up the programming extension until all data has been sent. No dial tone will be available on the System Manager’s phone. A confirmation tone will be heard when the output is complete.

17.4 Output the Call History of a Single Extension

You can also choose to output the Call-History records of a single extension. This command will search the Call-History Memory to find only those calls made by the specified extension.

To output the Call History of one extension:

1.In the programming mode, lift the handset and enter 742.

2.Enter the two-digit extension number (00 to 15).

3.The Phone Line Manager 16 x 4 will send all records, followed by the confirmation tone. Hang up or continue with programming.

17.5 Clearing the Call-History Memory

The Call-History Memory has room for about 120 records. Once the memory is full, no new records can be stored until the memory is cleared. It is recommended that you print out call records regularly (at the end of each day, week, or month), then clear the memory.

To clear the contents of Call-History Memory:

1.In the programming mode, lift the handset and enter 749. Pause for the confirmation tone. Hang up or continue with programming.

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