PHONE LINE MANAGER 16 X 4

10. Hunt Groups

Four separate Hunt Groups can be implemented, allowing a person to dial a number which will ring at the first available extension of that group. This can be used for intercom calls or for incoming DISA calls where the incoming caller can be prompted to “press 3 for sales, press 4 for technical support, etc.” There are four groups named as Hunt Group #2, #3, #4, and #5 and each Hunt Group can contain four extensions. The Hunt Groups are accessed as follows:

To Call an extension in:

For Intercom calls or to transfer an outside line:

For an Incoming DISA

 

 

caller:

Hunt Group #2

dial “122”

dial “2”

Hunt Group #3

dial “133”

dial “3”

Hunt Group #4

dial “144”

dial “4”

Hunt Group #5

dial “155”

dial “5”

If an extension in a Hunt Group desires not to receive calls temporarily, then they may forward their calls to another extension or to a different Hunt Group. If an extension in a Hunt Group does not want to receive calls for a period of time (for example, out of the office or on vacation), then that extension should enter the Do Not Disturb mode.

10.1 To Enable the Use of the Four Different Hunt Groups

Hunt Groups must be enabled so that the Hunt Group codes will be recognized by the unit.

To Enable Hunt Groups:

1. In the programming mode, enter 7854. Pause for the confirmation tone.

To Disable Hunt Groups:

1. In the programming mode, enter 7855. Pause for the confirmation tone.

10.2 Assigning Extensions to the Hunt Groups

This command allows you to specify the extensions in each of the Hunt Groups.

1.In the programming mode, enter 795.

2.You must assign 4 extensions per Hunt Group. Enter the two-digit extension numbers (00 to 15) of the four extensions that will be in Hunt Group #2

3.Repeat Step 2 for extensions in Hunt Groups #3, #4, and #5. Pause for confirmation tone.

NOTE

If you wish to have fewer than 4 extensions in any group, the number of one of the extension members should be repeated more than once to fill all four places in the group list.

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Black Box FX160A manual To Enable the Use of the Four Different Hunt Groups, Assigning Extensions to the Hunt Groups