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Black Box MC200A Technical Support, Address manual comments to, Before you call, Page 48 of

Models: MC200A Black Box Network Services FaxReceiver

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Technical Support

Telephone:

724-746-5500

Answered in 20 seconds or less!

Fax:

800-321-0746

Answered in 15 minutes or less!

Website:

http://www.blackbox.com/

Before you call

Please have the following information ready:

Serial number of the unit.

Network Information:

IP address of FaxReceiver, Mail Server, and Default Gateway.

Type of Fax cards installed in the FaxReceiver.

The symptoms of the problem.

History of the Problem:

oDid the device work for a period of time or fail immediately after installation?

oWas any PC option changed (hardware or software) prior to the problem appearing?

Address manual comments to

support@Black Box.com

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Black Box MC200A Technical Support, Address manual comments to, Before you call, Copyright  2006 Ringdale User Manual

Contents

FaxReceiver MC200A  Copyright 2006 Black Box User ManualTable of Contents COPYRIGHT DISCLAIMERTRADEMARKS VERSIONSIntroduction Easy ConfigurationFeatures System ArchitectureMenu Map Unit IP settingsDEFAULT Unit Email settingsRequirements Important InformationTHE PROCESS Copyright  2006 Ringdale User ManualInstallation See the drawings on page 7 for installation examplesConnections Copyright  2006 Ringdale User ManualNOTE It will take about 10 seconds for the FaxReceiver to be ready to accept a fax or telnet connection Copyright  2006 Ringdale User ManualPage 8 of Typical installation replacing an incoming fax machine Copyright  2006 Ringdale User ManualPage 9 of Copyright  2006 Ringdale User Manual Page 10 ofReset Button LEDsCopyright  2006 Ringdale User Manual Page 11 ofConfiguration FAX CONFIGURATION UTILITYCopyright  2006 Ringdale User Manual Page 12 ofGeneral Settings Copyright  2006 Ringdale User ManualPage 13 of TCP/IP SETTINGS Copyright  2006 Ringdale User ManualPage 14 of There is a list of public timeservers at this URL Copyright  2006 Ringdale User ManualPage 15 of E-MAIL SETTINGS Copyright  2006 Ringdale User ManualPage 16 of FAX SETTINGS Copyright  2006 Ringdale User ManualPage 17 of Click on the Telnet tab Copyright  2006 Ringdale User ManualPage 18 of TELNET SETTINGS Copyright  2006 Ringdale User ManualPage 19 of TELNET BENEFITS OF USING TELNETCopyright  2006 Ringdale User Manual Page 20 ofc. Type in “telnet xx.xx.xx.xx” where xx.xx.xx.xx is the IP address that you configured for the FaxReceiver and press Enter Copyright  2006 Ringdale User ManualPage 21 of For each line item to be altered, type the option or menu number and press the Enter key, then enter the information and press the Enter key Copyright  2006 Ringdale User ManualPage 22 of UNIT IP SETTINGS Copyright  2006 Ringdale User ManualPage 23 of Copyright  2006 Ringdale User Manual Page 24 ofUNIT EMAIL SETTINGS Copyright  2006 Ringdale User ManualPage 25 of You will get an email similar to the below Copyright  2006 Ringdale User ManualPage 26 of Copyright  2006 Ringdale User Manual Page 27 ofUNIT FAX SETTINGS Copyright  2006 Ringdale User ManualPage 28 of R Press R when you have the Unit Fax settings configured Copyright  2006 Ringdale User ManualPage 29 of “Do you want to save your changes before quitting Y/N” Copyright  2006 Ringdale User ManualPage 30 of Receiving a Fax Copyright  2006 Ringdale User ManualPage 31 of The FaxViewer To make it your default viewerTo create a shortcut Page 32 ofTo use the FaxViewer Copyright  2006 Ringdale User ManualPage 33 of This will let you name and save the RFX in any folder Copyright  2006 Ringdale User ManualPage 34 of Troubleshooting Copyright  2006 Ringdale User ManualPage 35 of CAUSE Outlook Express is configured to view attachments as viruses Copyright  2006 Ringdale User ManualPage 36 of Example C\WINNT\system32arp -a Copyright  2006 Ringdale User ManualPage 37 of CAUSE The print margins are set too wide Copyright  2006 Ringdale User ManualPage 38 of Glossary NCAR - National Center for Atmospheric ResearchCopyright  2006 Ringdale User Manual Page 39 ofCopyright  2006 Ringdale User Manual Page 40 ofTechnical Specifications Trademark RecognitionModuLAN, and FaxReceiver are trademarks of ITC, Black Box Black Box is a trademark of Black Box CorporationLegal Notices FCC Requirements for Telephone-Line EquipmentCopyright  2006 Ringdale User Manual Page 42 ofNormas Oficiales Mexicanas NOM Electrical Safety Statement Instrucciones De SeguridadCopyright  2006 Ringdale User Manual Page 43 of18. Servicio por personal calificado deberá ser provisto cuando Copyright  2006 Ringdale User ManualPage 44 of Certification Notice for Equipment Used in Canada Copyright  2006 Ringdale User ManualPage 45 of Federal Communications Commission and Industry Canada Radio Frequency Interference StatementsCopyright  2006 Ringdale User Manual Page 46 ofFederal Communications Commission and Industry Canada Radio Frequency Interference StatementsCopyright  2006 Ringdale User Manual Page 47 ofTechnical Support Address manual comments toBefore you call Copyright  2006 Ringdale User ManualCUSTOMER SUPPORT INFORMATION Copyright  2006 Ringdale User ManualPage 49 of