Manuals / Blackberry / Cell Phone / Cell Phone

Blackberry 8830 manual 257

Models: 8830

1 262

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Date and time troubleshooting	193
Notification profile troubleshooting	200
Display troubleshooting	213
Language troubleshooting	216
Wireless network coverage troubleshooting	221
Security troubleshooting	234
Diagnostic reports	254
Abbreviation list	257
Legal notice	259

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Contents

User Guide SWDT178301-178301-0313075256-001 Rev.002 Contents Voice dialing 101 117 173 203 223 241 257 Page BlackBerry basics Collapse a folder No application opens when I press a Convenience keyCreate a link for a PIN Expand a folderA message ShortcutsPhone shortcuts Message shortcutsMove around a message list Typing shortcutsA message list Attachment shortcuts Search shortcutsNavigate a web Browser shortcutsMedia shortcuts On a webCalendar shortcuts Maps shortcutsPage Phone basics PhoneMake a call when the device is locked Dial using numbers or lettersSwitch applications during a call Switch callsAbout emergency calls About Emergency Callback ModeEmergency calls Use a headsetVoice dialing VolumeSet the matching sensitivity level for voice commands Dial an extension using a voice commandCheck your phone number using a voice command Turn off choice lists for voice commandsImprove voice recognition of numbers Change the voice mail access numberVoice mail Set playback options for voice dialingConference calls Speed dialAdd a caller ID picture for a contact Caller IDCreate a phone number link for a conference call Leave a conference callView call logs in a message list Call logsDelete the caller ID picture for a contact About call logsDelete call log notes Call waitingChange call log notes Forward a call logCall forwarding prerequisites Call forwardingTurn on call waiting About call forwardingClick New Number Add a call forwarding phone numberChange a call forwarding phone number Delete a call forwarding phone numberTTY support Smart dialingTurn on TTY support Switch the active phone numberMultiple phone numbers TTY support prerequisitesSort phone numbers or contacts on the Phone screen Phone settingsHide your phone number from contacts when you make calls Turn on dialing from the Lock screenClick Last Call or Total Calls Click Clear Timer Reset a call timerAbout telecoil mode Turn on telecoil modeMy phone number appears as Unknown in the phone Phone troubleshootingCannot make or receive calls Cannot check my voice mail Cannot make calls using a voice commandVoice dialing Set the voice dialing language Check the battery power level using a voice commandTurn off choice lists for voice commands Set the matching sensitivity level for voice commandsImprove voice recognition of numbers Voice dialing troubleshootingSet playback options for voice dialing Adapt digit dialing to improve voice recognition of numbers Email message basics Email messagesSave a message Blind carbon copy a contactAttach a contact to a message Set the importance level for a messageEmail message folders Sent messages Click Folder Redirection Click Email SettingsHide sent messages Email message filter options Email message filtersAbout email message filters Create an email message filterChange an email message filter Turn on an email message filterDelete an email message filter Forward email messages to your device when no filters applyChange the order of email message filters Click Firewall Email message forwardingStop forwarding email messages to your device Block incoming messagesRequest delivery or read confirmation for email messages Message settingsReset a blocked message counter Check spelling automatically before sending email messagesSet an out-of-office reply Click Default Services Change the Messaging Cmime fieldAdd a signature View more of the subject line for messages Message list settingsClick General Settings Delete the disclaimer from an email messageUse one message list or multiple message lists Set how long your device stores messagesAbout multiple message lists Hide the new or unopened message indicator Am not receiving messages Message troubleshootingCannot send messages Some email message folders appear dimmed Cannot file email messagesSome messages no longer appear on my device Message or attachment is truncatedPage Page Find your PIN PIN messagesPIN message basics About PIN messagesSet a high importance level for received PIN messages Save a message Sent messages Message list settings Hide the new or unopened message indicator Message shortcuts Am not receiving messages Page Page Find your SMS phone number SMS text messagesSMS text message basics About SMS text messagesClick Add Recipient Add a contact to an SMS text messageClick Remove History Delete the history from an SMS text messageTurn off AutoText for SMS text messages Set the Disable AutoText field to YesSet the Delivery Reports field to On View more of the history in SMS text messagesRequest delivery notification for all SMS text messages Set the Number of Previous Items fieldTurn off the prompt that appears before you delete items Message shortcuts Am not receiving SMS text messages Cannot send SMS text messagesSome messages no longer appear on my device Page MMS message basics MMS messagesClick Send as MMS Create a slide show in an MMS messageRecord and send a voice note Click Attach Picture or Attach AudioClick Forward or Forward As Forward an MMS messageAttach a contact or appointment to an MMS message MMS message attachmentsAttach a media file to an MMS message Request delivery or read notification for an MMS message Save a picture from an MMS messageAdd an appointment to your calendar from an MMS message Add a contact to your address book from an MMS messageView the size of an MMS message before sending it Stop receiving MMS messages when roamingTurn off the prompt that appears before you delete items Block MMS messages Message shortcuts Cannot attach a file to an MMS message Some messages no longer appear on my device Page Typing basics TypingHighlight text character by character Cancel a text selectionSet the default currency symbol Highlight a line of textUse shortcut keys on the Home screen Typing input methodsSet the trackball sensitivity Turn off trackball soundsSet the typing input language Type in Arabic or Russian using SureType technologyType in Arabic or Russian using multi-tap Switch typing input methodsChange a word in the custom dictionary Spelling checkerChange options for checking spelling Add a word to the custom dictionaryAdd a custom word list item Word listDelete a word from the custom dictionary About the custom word listStop adding items to the custom word list automatically AutoTextDelete a custom word list item Delete all custom word list itemsUndo an AutoText change Create an AutoText entryChange an AutoText entry Delete an AutoText entryCannot check spelling Typing troubleshootingYou can only check the spelling of text that you type Search criteria SearchAbout search Search for messagesSearch for messages by contact or subject View a list of saved searchesChange a saved search Delete a saved search103 104 Attachment basics AttachmentsView tracked changes in a document View the table of contents in a documentDocument attachments Spreadsheet attachments Presentation attachments Media attachmentsVCard contact attachments Question mark appears on a slide Attachment troubleshootingSkipped content bar appears in a document Synchronization Wireless email reconciliation prerequisitesReconcile email messages over the wireless network Delete email messages over the wireless networkAbout synchronization conflicts Wireless data synchronization prerequisitesSynchronize organizer data over the wireless network Set the Wireless Synchronization field to YesDelete all device data Wireless data restoration prerequisitesManage data synchronization conflicts About backing up and restoring device dataClick Purge Deleted Items Synchronization troubleshooting115 116 Browser basics BrowserMove through a web page line by line Switch browser viewsView a thumbnail version of a web Move to a section of a long web page quicklyLinks, pictures, and web page addresses Zoom in to or out from a picture Forward a link or picture from a webForward a web page address View a full picture on a webAbout saving web pages and web page requests Web page requestsChange the picture quality in the browser Load pictures on a webBookmarks File a bookmark Forward a bookmarkDelete a bookmark Add a bookmark folderAbout web feeds Web feedsRename a bookmark folder Delete a bookmark folderChange a web feed View web feed contentListen to web feed content Mark a web feed title as opened or unopenedClear browser history Browser settingsDelete a web feed Clear a browser cacheSet the home Set the default browser viewSet the web content type that the browser accepts Set the number of times animated graphics repeatReceive a prompt before closing the browser Set the default browser configurationSet the character encoding for all web pages Receive a prompt before running a scriptManage browser security Browser securityAbout TLS About WtlsWtls options Add a trusted content serverBrowser push options Browser pushAbout browser push Turn on browser pushIP Hosts No browser is available on my device Browser troubleshootingCannot set up automatic synchronization for bookmarks 134 Delete a third-party application ApplicationsAdd an application View properties for an applicationCannot add applications Application troubleshootingAbout transferring media files Send a media file using Bluetooth technologyMedia Media file managementView properties for a media file Receive a media file using Bluetooth technologyForward a media file Change the amount of memory available for media filesSongs, ring tones, and videos Rename a song, ring tone, or video Switch applications during a songSearch for a song, ring tone, or video Delete a song, ring tone, or videoView a picture PicturesDownload a ring tone Rename a picture or picture folder Add a picture folderSave a picture Sort picturesUse a picture as the Home screen background Delete a picture or picture folderMove a picture Download a Home screen backgroundPan a picture View pictures as a slide showChange the number of seconds between slides in a slide show View pictures in a listSet options for removing a media card safely Media card settingsAbout media cards Remove a media card safelyEncrypt the files on a media card Turn on mass storage mode manuallyTurn off the mass storage mode prompt About media card encryptionTurn off media card support Turn off mass storage mode supportFormat a media card My device does not recognize my media card Media troubleshootingCannot open media files Locations MapsMap basics DirectionsTracking prerequisites TrackingView status information at the top of a map Clear the map cacheHide the tracking information at the bottom of a map Keep backlighting on when you track your movementTrack your movement View north at the top of a mapDiagonal lines appear on a map Map troubleshooting154 Contact basics ContactsAbout custom ring tones Delete a contactAbout pauses and waits Add a pause or a wait to a phone numberChange a mailing list Mailing listsAbout mailing lists Create a mailing listClick Delete Group View a mailing listDelete a mailing list Categorize a contact, task, or memo CategoriesAbout categories Create a category for contacts, tasks, or memosAddress lookup Add a contact to your SIM card SIM card phone bookAbout the SIM card phone book Load the SIM card phone bookSet display options for contacts Contact list settingsDelete a SIM card contact Sort contacts or tasksSet the Allow Duplicate Names field to No Contact troubleshootingPrevent duplicate names in your address book 164 Calendar basics CalendarRecurrence fields Schedule a meetingMeetings Calendar settings Set the first day of the week Set the start and end time for daysSet a snooze time for reminders View tasks in the calendarSet the Keep Appointments field Hide free time in Agenda viewSet how long your device stores calendar entries Set the Show Free Time in Agenda View field to NoCannot schedule appointments that span multiple days Calendar troubleshootingCannot set some fields when scheduling appointments 172 Change a task TasksTask basics Create a taskClick Hide Completed Hide completed tasksForward a task or memo Delete a task175 Task list settings 177 178 Change a memo MemosMemo basics Create a memoDelete a memo Memo list settings 182 Silence the alarm AlarmAbout the alarm Turn on the alarm184 Convert a measurement CalculatorUse the calculator 186 Bluetooth technology basics Bluetooth technologyShare contacts with a paired Bluetooth enabled car kit Bluetooth technology settingsRename a paired Bluetooth enabled device Delete a paired Bluetooth enabled deviceMake your BlackBerry device discoverable Change the pairing name for your BlackBerry deviceTurn off Bluetooth connection notification Restrict outgoing callsMy list of paired Bluetooth enabled devices does not appear Bluetooth technology troubleshootingTurn off the prompt that appears when connecting or pairing Cannot type a passkey on a Bluetooth enabled device191 192 Set the date and time Date and time troubleshootingClick Update Time Date and time194 Notification basics Notification profilesPrevent notification during calls Delete a notification profileSet the same ring tone for all notification profiles LED notification LED notificationSilence your device View a list of saved ring tonesAbout custom notification Turn on wireless coverage notificationSet the LED Coverage Indicator field to On Custom notificationAdd Name Change Name Delete Name Change the order of notification profile exceptionsChange a notification profile exception Click Add NameMy device is vibrating more times than expected Notification profile troubleshootingDelete a notification profile exception 201 202 Respond to an invitation Turn on invitation passwordsBlackBerry Messenger ContactsAdd a group Turn off invitation forwarding optionsView a contacts information Rename a contactDelete a group ConversationsMove a contact to a group Rename a groupPing a contact Open a conversationAdd an emoticon Send a file to a contactAvailability Click Set Alert Receive notification when a contact becomes availableAvailable Unavailable Backlighting Display and keyboardAdd an application folder Display settingsSet the display font About organizing applicationsDelete an application folder Keyboard settingsMove an application icon Hide an application iconAssign an application to a Convenience key Turn on standby modeThemes Display troubleshooting214 Language Set the Use Input Method Shortcut field to No Language troubleshootingSet display options for contacts Some characters do not appear correctly on my deviceNetwork connection indicators Wireless network coverageFind information about wireless coverage indicators Turn off a wireless connectionClick Add Network About the preferred wireless network listChange the order of preferred wireless networks Click My Preferred Network ListTurn off data service Global roaming prerequisites Switch wireless networks manuallyAbout roaming About global roamingConnect to a GSM network Change the network modeVerify the status of network connections and services Wireless network coverage troubleshooting222 Power and battery 224 Add a contact to your SIM card SIM cardAbout the SIM card phone book Load the SIM card phone bookProtect your SIM card with a PIN code Click Enable SecurityDelete a SIM card contact About SIM card securitySecurity basics SecurityEncryption Set a limit for device password attemptsAbout content protection Set content protection strengthPassword keeper Change a password in the password keeper Generate a random passwordSet criteria for randomly generated passwords View a password in the password keeperPrevent password copying Delete a password from the password keeperChange the password keeper password Copy a passwordAdvanced security Smart cards Cannot unlock my device using my smart card Security troubleshootingUse a certificate to authenticate your smart card About permissions for third-party applications Reset connection permissions for third-party applicationsClick Reset Settings Third-party application controlInteraction permissions for third-party applications Connection permissions for third-party applicationsKey Store Data permissions for third-party applicationsTheme Data Files238 BrickBreaker scoring BrickBreakerAbout BrickBreaker BrickBreaker capsulesSubmit a score to the BrickBreaker high score web site Adjust the volumePlay BrickBreaker Set the paddle speedDelete a service book Service booksAbout service books Accept a service book242 Some features are not available on my device TroubleshootingBlackBerry Basics troubleshooting No application opens when I press a Convenience key244 245 246 247 248 Cannot open media files on my media card 250 251 252 Cannot synchronize a certificate Diagnostic reports Click Delete or Delete All Set a default recipient for diagnostic reportsCannot run or submit a diagnostic report 256 NUM lock Abbreviation listCAP lock Triple DES Legal notice