Blackberry 8830 manual Phone troubleshooting, Cannot make or receive calls

2.Click Options.

3.Click Hearing Aid Mode.

4.Set the Mode Enabled field to Telecoil.

5.Press the Menu key.

6.Click Save.

The H-T telecoil indicator appears in the device status section of the screen.

Phone shortcuts

•To answer a call, press the Send key.

•To insert a plus sign (+) when typing a phone number, hold 0.

•To add an extension to a phone number, press the Alt key and the X key. Type the extension number.

•To assign a speed dial number to a key, on the Home screen or in the phone, hold the key.

•To turn on the speakerphone during a call, press the Speakerphone key.

•To turn off the speakerphone during a call, press the Speakerphone key.

•To check your voice mail, hold 1.

•To type a letter in a phone number field, press the Alt key and the letter key.

•To move to the top of the Phone screen, press the Space key.

•To view the last phone number that you typed, press the Space key and the Enter key. Press the Send key to dial the number.

•To view your contact list in the phone, hold the Send key.

•To switch phone numbers, in the phone, click your active phone number. Click a phone number.

Phone troubleshooting

I cannot make or receive calls

Try performing the following actions:

•Verify that your BlackBerry® device is connected to the wireless network.

•If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact.

•If you are not receiving calls, verify that call forwarding is turned off.

•If you have more than one phone number associated with your device, you can receive calls to the active phone number only.

My phone number appears as Unknown in the phone

Try changing the phone number on your SIM card to change how your phone number appears in the phone. In the device options, click Advanced Options. Click SIM Card. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Click the trackball.

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