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Some characters in calendar entries do not appear correctly after synchronization

If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters.

On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. See the documentation for the operating system on your computer for more information.

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Contents

User Guide SWDT178301-178301-0313075256-001 Rev.002 Contents Voice dialing 101 117 173 203 223 241 257 Page BlackBerry basics Create a link for a PIN No application opens when I press a Convenience keyExpand a folder Collapse a folder Phone shortcuts ShortcutsMessage shortcuts A message Typing shortcuts A message listMove around a message list Attachment shortcuts Search shortcuts Media shortcuts Browser shortcutsOn a web Navigate a web Calendar shortcuts Maps shortcutsPage Phone basics Phone Switch applications during a call Dial using numbers or lettersSwitch calls Make a call when the device is locked Emergency calls About Emergency Callback ModeUse a headset About emergency calls Voice dialing Volume Check your phone number using a voice command Dial an extension using a voice commandTurn off choice lists for voice commands Set the matching sensitivity level for voice commands Voice mail Change the voice mail access numberSet playback options for voice dialing Improve voice recognition of numbers Conference calls Speed dial Create a phone number link for a conference call Caller IDLeave a conference call Add a caller ID picture for a contact Delete the caller ID picture for a contact Call logsAbout call logs View call logs in a message list Change call log notes Call waitingForward a call log Delete call log notes Turn on call waiting Call forwardingAbout call forwarding Call forwarding prerequisites Change a call forwarding phone number Add a call forwarding phone numberDelete a call forwarding phone number Click New Number TTY support Smart dialing Multiple phone numbers Switch the active phone numberTTY support prerequisites Turn on TTY support Hide your phone number from contacts when you make calls Phone settingsTurn on dialing from the Lock screen Sort phone numbers or contacts on the Phone screen About telecoil mode Reset a call timerTurn on telecoil mode Click Last Call or Total Calls Click Clear Timer Phone troubleshooting Cannot make or receive callsMy phone number appears as Unknown in the phone Cannot check my voice mail Cannot make calls using a voice command Voice dialing Turn off choice lists for voice commands Check the battery power level using a voice commandSet the matching sensitivity level for voice commands Set the voice dialing language Voice dialing troubleshooting Set playback options for voice dialingImprove voice recognition of numbers Adapt digit dialing to improve voice recognition of numbers Email message basics Email messages Attach a contact to a message Blind carbon copy a contactSet the importance level for a message Save a message Email message folders Sent messages Click Email Settings Hide sent messagesClick Folder Redirection About email message filters Email message filtersCreate an email message filter Email message filter options Change an email message filter Turn on an email message filter Forward email messages to your device when no filters apply Change the order of email message filtersDelete an email message filter Stop forwarding email messages to your device Email message forwardingBlock incoming messages Click Firewall Reset a blocked message counter Message settingsCheck spelling automatically before sending email messages Request delivery or read confirmation for email messages Click Default Services Change the Messaging Cmime field Add a signatureSet an out-of-office reply Click General Settings Message list settingsDelete the disclaimer from an email message View more of the subject line for messages Set how long your device stores messages About multiple message listsUse one message list or multiple message lists Hide the new or unopened message indicator Message troubleshooting Cannot send messagesAm not receiving messages Some messages no longer appear on my device Cannot file email messagesMessage or attachment is truncated Some email message folders appear dimmedPage Page PIN message basics PIN messagesAbout PIN messages Find your PIN Set a high importance level for received PIN messages Save a message Sent messages Message list settings Hide the new or unopened message indicator Message shortcuts Am not receiving messages Page Page SMS text message basics SMS text messagesAbout SMS text messages Find your SMS phone number Click Add Recipient Add a contact to an SMS text message Click Remove History Delete the history from an SMS text message Turn off AutoText for SMS text messages Set the Disable AutoText field to Yes Request delivery notification for all SMS text messages View more of the history in SMS text messagesSet the Number of Previous Items field Set the Delivery Reports field to On Turn off the prompt that appears before you delete items Message shortcuts Am not receiving SMS text messages Cannot send SMS text messages Some messages no longer appear on my device Page MMS message basics MMS messages Record and send a voice note Create a slide show in an MMS messageClick Attach Picture or Attach Audio Click Send as MMS Click Forward or Forward As Forward an MMS message MMS message attachments Attach a media file to an MMS messageAttach a contact or appointment to an MMS message Add an appointment to your calendar from an MMS message Save a picture from an MMS messageAdd a contact to your address book from an MMS message Request delivery or read notification for an MMS message View the size of an MMS message before sending it Stop receiving MMS messages when roaming Turn off the prompt that appears before you delete items Block MMS messages Message shortcuts Cannot attach a file to an MMS message Some messages no longer appear on my device Page Typing basics Typing Set the default currency symbol Cancel a text selectionHighlight a line of text Highlight text character by character Set the trackball sensitivity Typing input methodsTurn off trackball sounds Use shortcut keys on the Home screen Type in Arabic or Russian using multi-tap Type in Arabic or Russian using SureType technologySwitch typing input methods Set the typing input language Change options for checking spelling Spelling checkerAdd a word to the custom dictionary Change a word in the custom dictionary Delete a word from the custom dictionary Word listAbout the custom word list Add a custom word list item Delete a custom word list item AutoTextDelete all custom word list items Stop adding items to the custom word list automatically Change an AutoText entry Create an AutoText entryDelete an AutoText entry Undo an AutoText change Cannot check spelling Typing troubleshooting You can only check the spelling of text that you type About search SearchSearch for messages Search criteria Change a saved search View a list of saved searchesDelete a saved search Search for messages by contact or subject 103 104 Attachment basics Attachments View the table of contents in a document Document attachmentsView tracked changes in a document Spreadsheet attachments Presentation attachments Media attachments VCard contact attachments Attachment troubleshooting Skipped content bar appears in a documentQuestion mark appears on a slide Reconcile email messages over the wireless network Wireless email reconciliation prerequisitesDelete email messages over the wireless network Synchronization Synchronize organizer data over the wireless network Wireless data synchronization prerequisitesSet the Wireless Synchronization field to Yes About synchronization conflicts Manage data synchronization conflicts Wireless data restoration prerequisitesAbout backing up and restoring device data Delete all device data Click Purge Deleted Items Synchronization troubleshooting 115 116 Browser basics Browser View a thumbnail version of a web Switch browser viewsMove to a section of a long web page quickly Move through a web page line by line Links, pictures, and web page addresses Forward a web page address Forward a link or picture from a webView a full picture on a web Zoom in to or out from a picture Change the picture quality in the browser Web page requestsLoad pictures on a web About saving web pages and web page requests Bookmarks Delete a bookmark Forward a bookmarkAdd a bookmark folder File a bookmark Rename a bookmark folder Web feedsDelete a bookmark folder About web feeds Listen to web feed content View web feed contentMark a web feed title as opened or unopened Change a web feed Delete a web feed Browser settingsClear a browser cache Clear browser history Set the web content type that the browser accepts Set the default browser viewSet the number of times animated graphics repeat Set the home Set the character encoding for all web pages Set the default browser configurationReceive a prompt before running a script Receive a prompt before closing the browser About TLS Browser securityAbout Wtls Manage browser security Wtls options Add a trusted content server About browser push Browser pushTurn on browser push Browser push options IP Hosts Browser troubleshooting Cannot set up automatic synchronization for bookmarksNo browser is available on my device 134 Add an application ApplicationsView properties for an application Delete a third-party application Cannot add applications Application troubleshooting Media Send a media file using Bluetooth technologyMedia file management About transferring media files Forward a media file Receive a media file using Bluetooth technologyChange the amount of memory available for media files View properties for a media file Songs, ring tones, and videos Search for a song, ring tone, or video Switch applications during a songDelete a song, ring tone, or video Rename a song, ring tone, or video Pictures Download a ring toneView a picture Save a picture Add a picture folderSort pictures Rename a picture or picture folder Move a picture Delete a picture or picture folderDownload a Home screen background Use a picture as the Home screen background Change the number of seconds between slides in a slide show View pictures as a slide showView pictures in a list Pan a picture About media cards Media card settingsRemove a media card safely Set options for removing a media card safely Turn off the mass storage mode prompt Turn on mass storage mode manuallyAbout media card encryption Encrypt the files on a media card Turn off mass storage mode support Format a media cardTurn off media card support Media troubleshooting Cannot open media filesMy device does not recognize my media card Locations Maps Map basics Directions View status information at the top of a map TrackingClear the map cache Tracking prerequisites Track your movement Keep backlighting on when you track your movementView north at the top of a map Hide the tracking information at the bottom of a map Diagonal lines appear on a map Map troubleshooting 154 Contact basics Contacts About pauses and waits Delete a contactAdd a pause or a wait to a phone number About custom ring tones About mailing lists Mailing listsCreate a mailing list Change a mailing list View a mailing list Delete a mailing listClick Delete Group About categories CategoriesCreate a category for contacts, tasks, or memos Categorize a contact, task, or memo Address lookup About the SIM card phone book SIM card phone bookLoad the SIM card phone book Add a contact to your SIM card Delete a SIM card contact Contact list settingsSort contacts or tasks Set display options for contacts Contact troubleshooting Prevent duplicate names in your address bookSet the Allow Duplicate Names field to No 164 Calendar basics Calendar Recurrence fields Schedule a meeting Meetings Calendar settings Set a snooze time for reminders Set the start and end time for daysView tasks in the calendar Set the first day of the week Set how long your device stores calendar entries Hide free time in Agenda viewSet the Show Free Time in Agenda View field to No Set the Keep Appointments field Calendar troubleshooting Cannot set some fields when scheduling appointmentsCannot schedule appointments that span multiple days 172 Task basics TasksCreate a task Change a task Forward a task or memo Hide completed tasksDelete a task Click Hide Completed 175 Task list settings 177 178 Memo basics MemosCreate a memo Change a memo Delete a memo Memo list settings 182 About the alarm AlarmTurn on the alarm Silence the alarm 184 Calculator Use the calculatorConvert a measurement 186 Bluetooth technology basics Bluetooth technology Rename a paired Bluetooth enabled device Bluetooth technology settingsDelete a paired Bluetooth enabled device Share contacts with a paired Bluetooth enabled car kit Turn off Bluetooth connection notification Change the pairing name for your BlackBerry deviceRestrict outgoing calls Make your BlackBerry device discoverable Turn off the prompt that appears when connecting or pairing Bluetooth technology troubleshootingCannot type a passkey on a Bluetooth enabled device My list of paired Bluetooth enabled devices does not appear 191 192 Click Update Time Date and time troubleshootingDate and time Set the date and time 194 Notification basics Notification profiles Delete a notification profile Set the same ring tone for all notification profilesPrevent notification during calls Silence your device LED notificationView a list of saved ring tones LED notification Set the LED Coverage Indicator field to On Turn on wireless coverage notificationCustom notification About custom notification Change a notification profile exception Change the order of notification profile exceptionsClick Add Name Add Name Change Name Delete Name Notification profile troubleshooting Delete a notification profile exceptionMy device is vibrating more times than expected 201 202 BlackBerry Messenger Turn on invitation passwordsContacts Respond to an invitation View a contacts information Turn off invitation forwarding optionsRename a contact Add a group Move a contact to a group ConversationsRename a group Delete a group Add an emoticon Open a conversationSend a file to a contact Ping a contact Availability Receive notification when a contact becomes available Available UnavailableClick Set Alert Backlighting Display and keyboard Set the display font Display settingsAbout organizing applications Add an application folder Move an application icon Keyboard settingsHide an application icon Delete an application folder Assign an application to a Convenience key Turn on standby mode Themes Display troubleshooting 214 Language Set display options for contacts Language troubleshootingSome characters do not appear correctly on my device Set the Use Input Method Shortcut field to No Find information about wireless coverage indicators Wireless network coverageTurn off a wireless connection Network connection indicators Change the order of preferred wireless networks About the preferred wireless network listClick My Preferred Network List Click Add Network Turn off data service About roaming Switch wireless networks manuallyAbout global roaming Global roaming prerequisites Verify the status of network connections and services Change the network modeWireless network coverage troubleshooting Connect to a GSM network 222 Power and battery 224 About the SIM card phone book SIM cardLoad the SIM card phone book Add a contact to your SIM card Delete a SIM card contact Click Enable SecurityAbout SIM card security Protect your SIM card with a PIN code Security basics Security About content protection Set a limit for device password attemptsSet content protection strength Encryption Password keeper Set criteria for randomly generated passwords Generate a random passwordView a password in the password keeper Change a password in the password keeper Change the password keeper password Delete a password from the password keeperCopy a password Prevent password copying Advanced security Smart cards Security troubleshooting Use a certificate to authenticate your smart cardCannot unlock my device using my smart card Click Reset Settings Reset connection permissions for third-party applicationsThird-party application control About permissions for third-party applications Interaction permissions for third-party applications Connection permissions for third-party applications Theme Data Data permissions for third-party applicationsFiles Key Store 238 About BrickBreaker BrickBreakerBrickBreaker capsules BrickBreaker scoring Play BrickBreaker Adjust the volumeSet the paddle speed Submit a score to the BrickBreaker high score web site About service books Service booksAccept a service book Delete a service book 242 BlackBerry Basics troubleshooting TroubleshootingNo application opens when I press a Convenience key Some features are not available on my device 244 245 246 247 248 Cannot open media files on my media card 250 251 252 Cannot synchronize a certificate Diagnostic reports Set a default recipient for diagnostic reports Cannot run or submit a diagnostic reportClick Delete or Delete All 256 Abbreviation list CAP lockNUM lock Triple DES Legal notice

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Models: 8830

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