Blackberry PRD-12528-103 manual Troubleshooting Wireless network coverage

User Guide Wireless network coverage

9. Click Save.

Delete a wireless network from the preferred wireless network list

To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network.

Depending on your wireless service plan, this feature might not be supported.

1.On the Home screen, click the Manage Connections icon.

2.Click Mobile Network Options.

3.Press the Menu key.

4.Click My Preferred Network List.

5.Highlight a wireless network.

6.Press the Menu key.

7.Click Delete.

8.Press the Menu key.

9.Click Save.

Change the order of preferred wireless networks

To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network.

Depending on your wireless service plan, this feature might not be supported. Your BlackBerry device connects to networks based on the order that they appear in the preferred network list.

1.On the Home screen, click the Manage Connections icon.

2.Click Mobile Network Options.

3.Press the Menu key.

4.Click My Preferred Network List.

5.Highlight a wireless network.

6.Press the Menu key.

7.Click Move.

8.Click the new location.

9.Press the Menu key.

10.Click Save.

Troubleshooting: Wireless network coverage

I cannot connect to a wireless network

Depending on your BlackBerry® device model and wireless network, this feature might not be supported.

Try performing the following actions:

• If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly.

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