Bosch Appliances D5500CU manual View the Installation Log File, Known Issues

32 en Install RPSRPS

3.7 View the Installation Log File

During installation, RPS creates the RPSInstallation.log file, and logs the entire installation process in the file. This file is located in X:\RPS\Logs (“X” = the drive letter on the computer where RPS is installed).

The log file contains the following:

–All installation log entries with summary information

–Database file transfer information

–RPS database information

Use the installation log file for troubleshooting purposes.

3.8	Known Issues
3.8.1	Installing RPS from a Network Drive
	If you copy the contents of the RPS CD-ROM to a networked drive, the drive must be mapped
	to a drive letter in order for RPS to properly install on local computers connected to the
	networked drive.
	RPS cannot install from a networked drive that uses the Universal Naming Convention (UNC).
	If you copy the contents of the RPS CD-ROM to a local or network drive, you must change the
	Read/Write permission on the License folder.
3.8.2	Directory Installation
	Do not install RPS in a directory with a space in its name (for example, “Program Files”).
3.8.3	Unattended Operation
	Home versions of Microsoft’s operating systems do not support Unattended Service.
3.8.4	User Account Control (UAC) on Windows Vista
	To ensure that the Unattended Service works as expected on a Windows Vista computer,
	disable the User Account Control feature.

4998141259 12 2011.10 Installation Guide Bosch Security Systems, Inc.