Bosch Appliances NDC-265-P Troubleshooting, LED indicators, Resolving problems, Customer service

Models: NDC-265-P

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8Troubleshooting

IP Camera 200 Series

Troubleshooting en 101

 

 

8Troubleshooting

8.1LED indicators

The camera has LEDs on the front and the rear panel that show the operating status and can indicate possible malfunctions.

Power LED

Does not light up: Camera is switched off.

Lights red: Startup in progress.

Lights green: Camera is switched on.

Flashes green: Video connection established.

Flashes red: Camera is faulty, for example, following failed firmware upload.

8.2Resolving problems

The following table is intended to help identify the causes of malfunctions and correct them when possible.

Malfunction

Possible causes

Solution

 

 

 

No image

Faulty cable connections.

Check all cables, plugs,

transmission to

 

contacts and

remote location.

 

connections.

 

 

 

No connection

The unit's configuration.

Check all configuration

established, no

 

parameters.

image transmission.

 

 

Faulty installation.

Check all cables, plugs,

 

 

contacts and

 

 

connections.

 

 

 

8.3Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or contact Bosch Security Systems Customer Service directly.

The Installer should write down all information regarding the unit so that it can be referenced for warranty or repair. The

Bosch Security Systems

Installation and Operation Manual

AR18-10-B012 v1.5 2011.01

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Bosch Appliances NDC-265-P Troubleshooting, LED indicators, Resolving problems, Customer service, Power LED, Malfunction