11 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE
8
Press 2 (No) for Black or three colors
with a problem.
The LCD shows:
Press 1 (Yes).
The MFC will start cleaning the print head.
9
After cleaning is fi nished, press Color Start. The MFC will start
printing the Print Qualit y Check Sheet again and then return t o
Step 5.
10
Press Stop/Exit.
If you still see missing ink in this Print Quality Check Sheet, repeat
the cleaning and test print procedures at least five times. If ink is still
missing after the fifth cleaning and test print, replace the ink cartridge
for the clogged color. (Perhaps the ink cartridge was in your MFC
over six months or the expir ation date written on the cartr idge
package has passed. Or, the ink may not have been stored properly
before use.)
After replacing the ink cartridge, check it by printing another Print
Quality Check Sheet. If th e problem still exists, repeat th e cleaning
and test print procedu res at least five ti mes for the new ink ca rtridge.
If ink is still missing, call Brother Customer Service (see Brother
numbers on page i).
Caution
Do NOT touch the print head. To uching the print head may cause
permanent damage and may void the print head’s warranty.
When a print head nozzle is
clogged, the printed samp le
looks like this.
After the print head nozzle is
cleaned, the horizontal lines
are gone.
Start Cleaning?
1.Yes 2.No