Printing Difficulties (Continued)

Difficulties

Suggestions

The machine prints unexpectedly

„ Turn off the machine’s power switch and then turn it on again. If the error

or it prints garbage.

message continues leave the machine for several minutes and then try it

 

again.

 

„ Check the settings in your application to make sure it is set up to work with

 

your machine.

 

„ If you are using the parallel port connection, check that the port is BRMFC and

 

not LPT1.

 

 

The machine prints the first couple

„ Check the settings in your application to make sure that it is set up to work with

of pages correctly, then some

your machine.

pages have text missing.

„ Your computer is not recognizing the machine’s input buffer’s full signal. Make

 

 

sure that you connected the interface cable correctly. (See the Quick Setup

 

Guide.)

 

 

The machine cannot print full

„ Reduce the printing resolution. (See Advanced tab in the Software User’s

pages of a document.

Guide on the CD-ROM.)

Out of Memory message

„ Reduce the complexity of your document and try again. Reduce the graphic

appears.

quality or the number of font sizes within your application.

 

„ Add more memory. See Installing extra memory on page 50.

 

 

The headers or footers appear

There is an unprintable area on the top and bottom of the page. Adjust the top and

when the document displays on the

bottom margins in your document to allow for this.

screen but they do not show up

 

when it is printed.

 

 

 

The machine does not print on both

Check the paper size setting in the printer driver. You need to select either A4,

sides of the paper even though the

Letter, Legal or Folio.

printer driver setting is Duplex.

 

(DCP-8065DN only)

 

 

 

The machine is not printing or has

Press Job Cancel. As the machine cancels the job and clears it from the memory

stopped printing and the machine’s

it may produce an incomplete printout. Try to print again.

status LED is yellow.

 

 

 

Scanning Difficulties

Difficulties

Suggestions

TWAIN errors appear while

Make sure that the Brother TWAIN driver is chosen as the primary source. In

scanning.

PaperPort®, click File, Scan and choose the Brother TWAIN driver.

Software Difficulties

Difficulties

Suggestions

Cannot install software or print.

Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair

 

and reinstall the software.

 

 

Cannot perform ‘2 in 1’ or ‘4 in 1’

Check that the paper size setting in the application and in the printer driver are the

printing.

same.

 

 

The machine does not print from

Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide

Adobe Illustrator.

on the CD-ROM.)

 

 

When using ATM fonts, some

If you are using Windows® 98/98SE/Me, click Start, Settings, and then Printers.

characters are missing or wrong

Right-click Brother DCP-XXXX (where XXXX is your model name) and click

characters are printed in their

Properties. Click Spool Setting on the Details tab. Choose RAW from Spool

place.

Data Format.

 

 

52