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Brother DCP-8060, DCP-8065DN Paper is jammed at the back of the machine

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Paper is jammed at the back of the machine

a Press the cover release lever to open the front cover.

b Take out the drum unit and toner cartridge assembly.

Troubleshooting and routine maintenance

d Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).

e Using both hands, gently pull the jammed paper out of the fuser unit.

c Open the back cover.

f Close the back cover.

Contents

Page If you need to call Customer Service http://www.brother.com/registration Brother numbers Register your product FAQs (frequently asked questions) http://solutions.brother.com For Customer Service Ordering accessories and supplies http://www.brothermall.com Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice Brother® Three-YearLimited Warranty and Exchange Service For DCP-8060and DCP-8065DN (USA only) Brother® Three-YearLimited Warranty and Exchange Service For DCP-8060and DCP-8065DN (USA only) Page BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Table of Contents Section I General General information Loading documents and paper General setup Section II Copy Making copies Section III Software Software and Network features Section IV Appendixes Troubleshooting and routine maintenance Menu and Features Specifications Glossary Index General General information Loading documents and paper General setup Security features 1 General information Using the documentation Accessing the complete User’s Guide Viewing documentation Viewing Documentation (Macintosh®) Presto!® PageManager® User's Guide Accessing Brother Support (For Windows®) Control panel overview Page Status LED indications Page 2 Loading documents and paper Loading documents Using the ADF Using the scanner glass Acceptable paper and other media Recommended media Handling and using media Paper capacity of the paper tray Loading paper and other media Loading paper Loading envelopes and other media Printable Area 3 General setup Paper settings Paper Type Paper Size Tray use in Copy mode Tray use in Print mode Volume Settings Beeper volume Ecology features Toner save Sleep time LCD Contrast User Settings List 4 Security features Security Secure Function Lock Setting up the Public user Setting up restricted users Turning Secure Function Lock on/off Turning Secure Function Lock on Turning Secure Function Lock off Switching Users Page Copy Making copies 5 Making copies How to copy Making a single copy Making multiple copies Copy options Changing copy quality Changing text copy resolution Enlarging or reducing the image copied Making N in 1 copies or a poster If you are copying from the ADF: If you are copying from the scanner glass: Duplex (2-sided)copying (DCP-8065DNonly) Duplex Copy Advanced Duplex Copy Sorting copies using the ADF Adjusting contrast Tray Select Out of Memory message Software Software and Network features 6 Software and Network features Appendixes Safety and Legal Options Troubleshooting and routine maintenance Menu and Features A Safety and Legal Choosing a location To use the machine safely Page Page Important Information Federal Communications Commission (FCC) Declaration of Conformity (USA only) Industry Canada Compliance Statement (Canada only) Disconnect device LAN connection International ENERGY STAR® Compliance Statement Laser safety FDA regulations Important safety instructions Page Trademarks B Options Options Optional Paper Tray (LT-5300) Memory Board DIMM types Installing extra memory Troubleshooting If you are having difficulty with your machine Printing Difficulties (Continued) Scanning Difficulties Software Difficulties Software Difficulties (Continued) Paper Handling Difficulties Print Quality Difficulties Print Quality Difficulties (Continued) Network Difficulties (DCP–8065DNonly) Improving the print quality Page Page Page Error messages Page Page Document jams Paper jams Page Paper is jammed at the back of the machine Paper is jammed in the duplex tray (DCP-8065DNonly) Paper is jammed inside the drum unit and toner cartridge assembly Routine maintenance Cleaning the outside of the machine Cleaning the scanner glass Cleaning the laser scanner window Cleaning the corona wire Cleaning the drum unit Replacing the toner cartridge (TN-550/TN-580) Replacing the toner cartridge Page Replacing the drum unit (DR-520) Page Replacing periodic maintenance parts Packing and shipping the machine Machine Information Checking the serial number Checking the page counters Checking remaining life of parts D Menu and Features On-screen programming Menu table Memory storage Page Menu Table Page Page Page Page Page Entering Text Page E Specifications General Print media Copy Scan Print Interfaces Computer requirements Consumable items Ethernet wired network (DCP-8065DNonly) F Glossary G Index Page Page EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) Visit us on the World Wide Web http://www.brother.com