Error Message

Cause

Action

Drum Near End

The drum unit is near the end of its

Use the drum unit until you have a print quality

 

life.

problem; then replace the drum unit with a new

 

 

one.

 

 

See

 

 

Replacing the drum unit (DR-520)on page 76

 

 

 

 

The drum counter was not reset

1. Open the front cover, and then press

 

when a new drum was installed.

Clear/Back.

 

 

2. Press 1 to reset.

 

 

 

Duplex

The duplex tray is not installed

Remove the duplex tray and install it again.

Disabled

properly.

 

(DCP-8065DN only)

 

 

 

 

 

Dust on Drum

The primary corona wire on the

Clean the primary corona wire on the drum unit.

 

drum unit needs to be cleaned.

(See Cleaning the corona wire on page 71.)

 

 

 

Fuser Error

The temperature of fuser unit does

Turn the power switch off, wait a few seconds,

 

not rise at a specified temperature

and then turn it on again. Leave the machine for

 

within specified time.

15 minutes with the power on.

 

 

 

 

The fuser unit is too hot.

 

 

 

 

No Paper

The machine is out of paper or

Do one of the following:

 

paper is not properly loaded in the

„ Refill the paper in the paper tray or MP tray.

 

paper tray.

 

„ Remove the paper and load it again.

 

 

 

 

 

No Tray

The paper tray is not completely

Close the paper tray properly.

 

closed.

 

 

 

 

Out of Memory

The machine’s memory is full.

Copy operation in progress

 

 

Do one of the following:

 

 

„ Press Start to copy the scanned pages.

 

 

„ Press Stop/Exit and wait until the other

 

 

operations in progress finish, and then try

 

 

again.

 

 

Printing operation in process

 

 

Do one of the following:

 

 

„ Reduce print resolution. (See Advanced tab

 

 

in the Software User’s Guide on the

 

 

CD-ROM.)

 

 

„ Clear the data from the memory by pressing

 

 

Job cancel.

 

 

 

Paper Jam

The paper is jammed in the back of

(See Paper jams on page 63.)

Back

the machine.

 

 

 

 

Paper Jam

The paper is jammed in the duplex

(See Paper jams on page 63.)

Duplex

tray.

 

 

 

 

Paper Jam

The paper is jammed inside the

(See Paper jams on page 63.)

Inside

machine.

 

 

 

 

Paper Jam

The paper is jammed in the MP tray

(See Paper jams on page 63.)

MPTray

of the machine.

 

 

 

 

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