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Troubleshooting and routine maintenance
Improving the print quality
Examples of poor print | Recommendation | ||||
quality |
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| Check the machine’s environment. Conditions such as humidity, high |
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| temperatures, and so on, may cause this print fault. (See Choosing a |
| ABCDEFGH | ||||
| abcdefghijk | ||||
| A B C D | If the whole page is too light, Toner Save mode may be on. Turn off Toner | |||
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| Save mode in the machine’s menu settings or in the printer Properties of the | ||||
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| driver. (See Toner save on page 19 or Advanced tab in the Software User’s |
| Faint | Guide on the | |||
| If this problem occurs when making copies, turn off Toner Save mode in the | ||||
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| machine’s menu setting. (See Toner save on page 19.) |
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| Clean the scanner window and the primary corona wire of the drum unit. (See |
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| Cleaning the laser scanner window on page 70 and Cleaning the |
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| corona wire on page 71.) If the print quality has not improved, put in a new |
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| drum unit. (See Replacing the drum unit |
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| Put in a new toner cartridge. (See Replacing the toner cartridge (TN- |
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| Make sure that you use paper that meets our specifications. (See |
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| ABCDEFGH | Check the machine’s environment. Conditions such as high temperatures and | |||
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| A B C D | high humidity can increase the amount of background shading. (See | |||
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| Install a new toner cartridge. (See Replacing the toner cartridge (TN- |
Gray background | |||||
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| Clean the primary corona wire and the drum unit. (See Cleaning the corona |
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| wire on page 71 and Cleaning the drum unit on page 72.) If the print quality |
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| has not improved, put in a new drum unit. (See Replacing the drum unit |
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| Make sure that you use paper that meets our specifications. |
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| paper or thick paper may cause this problem. |
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| Make sure that you choose the proper media type in the printer driver or in the |
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| machine’s Paper Type menu setting. (See Acceptable paper and other |
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| media on page 11 and Basic tab in the Software User’s Guide on the |
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| Ghost | Put in a new drum unit. (See Replacing the drum unit | |||
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Make sure that you use paper that meets our specifications.
abcdefghijk |
| paper may cause the problem. (See Acceptable paper and other media | |
| on page 11.) | ||
ABCDEFGH |
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A B C D | | Clean the primary corona wire and the drum unit. (See Cleaning the corona | |
a b c d e | |||
| wire on page 71 and Cleaning the drum unit on page 72.) If the print quality | ||
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| has not improved, put in a new drum unit. (See Replacing the drum unit | |
Toner specks |
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