Troubleshooting and routine maintenance

Improving the print quality

Examples of poor print

Recommendation

quality

 

 

 

 

 

 

„ Check the machine’s environment. Conditions such as humidity, high

 

 

 

 

 

temperatures, and so on, may cause this print fault. (See Choosing a

 

ABCDEFGH

location on page 38.)

 

abcdefghijk

 

A B C D

„ If the whole page is too light, Toner Save mode may be on. Turn off Toner

 

a b c d e

 

Save mode in the machine’s menu settings or in the printer Properties of the

0 1 2 3 4

 

 

 

 

 

 

driver. (See Toner save on page 19 or Advanced tab in the Software User’s

 

Faint

Guide on the CD-ROM.)

 

If this problem occurs when making copies, turn off Toner Save mode in the

 

 

 

 

 

 

 

 

 

 

machine’s menu setting. (See Toner save on page 19.)

 

 

 

 

 

„ Clean the scanner window and the primary corona wire of the drum unit. (See

 

 

 

 

 

Cleaning the laser scanner window on page 70 and Cleaning the

 

 

 

 

 

corona wire on page 71.) If the print quality has not improved, put in a new

 

 

 

 

 

drum unit. (See Replacing the drum unit (DR-520)on page 76.)

 

 

 

 

 

„ Put in a new toner cartridge. (See Replacing the toner cartridge (TN-

 

 

 

 

 

550/TN-580)on page 73.)

 

 

 

 

 

 

 

 

 

 

 

„ Make sure that you use paper that meets our specifications. (See

 

 

 

 

 

Acceptable paper and other media on page 11.)

 

ABCDEFGH

„ Check the machine’s environment. Conditions such as high temperatures and

 

abcdefghijk

 

A B C D

high humidity can increase the amount of background shading. (See

 

a b c d e

 

Choosing a location on page 38.)

0 1 2 3 4

 

 

 

 

 

Install a new toner cartridge. (See Replacing the toner cartridge (TN-

Gray background

550/TN-580)on page 73.)

 

 

 

 

 

„ Clean the primary corona wire and the drum unit. (See Cleaning the corona

 

 

 

 

 

wire on page 71 and Cleaning the drum unit on page 72.) If the print quality

 

 

 

 

 

has not improved, put in a new drum unit. (See Replacing the drum unit

 

 

 

 

 

(DR-520)on page 76.)

 

 

 

 

 

 

 

 

 

 

 

„ Make sure that you use paper that meets our specifications. Rough-surfaced

 

 

 

 

 

paper or thick paper may cause this problem.

 

 

 

 

 

„ Make sure that you choose the proper media type in the printer driver or in the

 

 

 

 

 

machine’s Paper Type menu setting. (See Acceptable paper and other

 

 

 

 

 

media on page 11 and Basic tab in the Software User’s Guide on the

 

 

 

 

 

CD-ROM.)

 

Ghost

„ Put in a new drum unit. (See Replacing the drum unit (DR-520)on page

 

 

 

 

 

76.)

„Make sure that you use paper that meets our specifications. Rough-surfaced

abcdefghijk

 

paper may cause the problem. (See Acceptable paper and other media

 

on page 11.)

ABCDEFGH

 

 

A B C D

„

Clean the primary corona wire and the drum unit. (See Cleaning the corona

a b c d e

 

wire on page 71 and Cleaning the drum unit on page 72.) If the print quality

0 1 2 3 4

 

 

 

has not improved, put in a new drum unit. (See Replacing the drum unit

Toner specks

 

(DR-520)on page 76.)

 

 

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