Document is jammed in the duplex slot (DCP-8065DN only)

a Take out any paper from the ADF that is not jammed.

b Pull the jammed document out to the right.

c Press Stop/Exit.

Troubleshooting and routine maintenance

Paper jams

To clear paper jams, please follow the steps in this section.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.

Paper is jammed inside the machine

a Pull the paper tray completely out of the machine.

b Use both hands to slowly pull out the jammed paper.

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