| Troubleshooting and routine maintenance |
| Paper handling difficulties (continued) | |
|
|
Difficulties | Suggestions |
How do I print on envelopes? | You can load envelopes from the MP tray. Your application must be set up to print |
| the envelope size you are using. This is usually done in the Page Setup or |
| Document Setup menu of your application. (See your application’s manual for |
| more information.) |
|
|
What paper can I use? | You can use thin paper, plain paper, thick paper, bond paper, recycled paper, |
| envelopes, labels and transparencies that are made for laser machines. (For |
| details, see Acceptable paper and other print media on page 14.) |
|
|
There is a paper jam. | (See Paper jams on page 80.) |
|
|
| Print quality difficulties |
|
|
|
Difficulties | Suggestions |
Printed pages are curled. | Low quality thin or thick paper or not printing on the recommended side of the |
| paper could cause this problem. Try turning over the stack of paper in the |
| paper tray. |
| Make sure that you choose the Paper Type that suits the print media type you |
| are using. (See Acceptable paper and other print media on page 14.) |
|
|
Printed pages are smeared. | The Paper Type setting may be incorrect for the type of print media you are using, |
| or the print media may be too thick or have a rough surface. (See Acceptable |
| paper and other print media on page 14 and Basic tab in the Software User’s |
| Guide on the |
|
|
Printouts are too light. | If this problem occurs when making copies, set Toner Save mode to Off in the |
| machine menu settings. (See Toner Save on page 24.) |
| Set Toner Save mode to Off in the Advanced tab in the printer driver. (See |
| Advanced tab in the Software User’s Guide on the |
|
|
| Network difficulties |
|
DifficultiesSuggestions
C
Cannot print over a wired Network. If you are having Network problems see the Network User's Guide on the
Make sure your machine is powered on and is
65