Improving the print quality
Examples of poor print | Recommendation |
quality |
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Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See
ABCDEFGH | ||
abcdefghijk | Make sure that you choose the appropriate media type in the printer | |
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driver or in the machine’s Paper Type menu setting. (See Acceptable | ||
a b c d e | paper and other print media on page 14 and Basic tab in the Software | |
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The problem may disappear by itself. Print multiple pages to clear this
White lines across the page problem, especially if the machine has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 98.)
Wipe the laser scanner windows with a dry,
| ABCDEFGH | Make sure that a torn sheet of paper is not inside the machine | |
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| covering the scanner window. | ||
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| The toner cartridge may be damaged. Put in a new toner cartridge. | ||
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| (See Replacing a toner cartridge on page 95.) | ||
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| The drum unit may be damaged. Put in a new drum unit. (See | ||
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White lines down the page | |||
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| Make sure that you use paper that meets our specifications. (See |
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| Choose Thick paper mode in the printer driver, choose Thick in the |
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| machine’s Paper Type menu setting or use thinner paper than you |
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| are currently using. (See Paper Type on page 22 and Basic tab in the |
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| Software User’s Guide on the |
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| Check the machine’s environment. Conditions such as high humidity |
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| can cause hollow print. (See Choosing a location on page 52.) |
Hollow print | The drum unit may be damaged. Put in a new drum unit. (See | ||
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| Make sure that you use paper that meets our specifications. (See |
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| ABCDEFGH | Check the machine’s environment. Conditions such as high | |
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| temperatures and high humidity can increase the amount of | ||
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| background shading. (See Choosing a location on page 52.) | ||
| a b c d e | The toner cartridge may be damaged. Put in a new toner cartridge. | |
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| (See Replacing a toner cartridge on page 95.) | |
Grey background | The drum unit may be damaged. Put in a new drum unit. (See | ||
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