Troubleshooting and routine maintenance

 

 

 

 

 

 

 

Error Message

Cause

Action

 

Replace Parts

The drum unit is the end of its life.

Replace the drum unit.

 

Drum

 

(See Replacing the drum unit on page 98.)

 

 

 

 

 

 

 

 

The drum unit counter was not

1 Open the front cover, and then press

 

 

reset when a new drum was

Clear/Back.

 

 

installed.

2 Press 1 to reset.

 

 

 

 

 

 

 

 

 

 

Replace Parts

It is time to replace the fuser unit.

Call your Brother dealer to replace the fuser

 

Fuser Unit

 

unit.

 

 

 

 

 

 

 

 

 

 

 

 

Replace Parts

It is time to replace the laser unit.

Call your Brother dealer to replace the laser

 

Laser Unit

 

unit.

 

 

 

 

 

 

 

 

 

 

 

 

Replace Parts

It is time to replace the paper

Call your Brother dealer to replace the

 

PF kit MP

feeding kit for the MP tray.

PF Kit MP.

 

 

 

 

 

 

 

 

 

 

 

 

Replace Parts

It is time to replace the paper

Call your Brother dealer to replace the

 

PF kit 1

feeding kit for Tray 1.

PF Kit 1.

 

 

 

 

 

 

 

 

 

 

 

 

Replace Parts

It is time to replace the paper

Call your Brother dealer to replace the

 

PF kit 2

feeding kit for Tray 2.

PF Kit 2.

 

 

 

 

 

 

 

 

 

 

 

 

Rename the File

There is already a file on the USB

Change the file name of the file on the USB

 

 

Flash memory drive with the

Flash memory drive or the file you are trying

 

 

same name as the file you are

to save.

 

 

trying to save.

 

 

 

 

 

 

 

 

 

 

Replace Toner

The toner cartridge is at the end

Replace the toner cartridge with a new one.

 

 

of its life and printing is not

(See Replacing a toner cartridge

 

 

possible.

on page 95.)

 

 

 

 

 

 

 

Scanner Locked

The scanner lock is locked.

Open the document cover, and then release

C

 

 

the scanner lock lever.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press Stop/Exit.

Scan Unable XX

The machine has a mechanical

Disconnect the machine from the power for

 

problem.

several minutes, then reconnect it.

 

 

 

 

Document is too long for duplex

Press Stop/Exit. Use the appropriate size of

 

scanning.

paper for duplex scanning. (See Scan

 

 

on page 123.)

77