7. Troubleshooting
GT-541
110
Error
code Message Meaning Solution
6003 Fail: PLTN Put in Platen moving error **
6004 Fail: CLRNS SNSR Clearance sensor error
6010 Fail: SH EEP WRT Failure in writing to EEPROM of
SH
6011 Fail: SH FLSH ERS Failure in clearing FLASH ROM of
SH
6012 Fail: SH FLSH WRT Failure in writing to FLASH ROM of
SH
6013 Fail: SH FLSH CHK Defect in FLASH ROM Check
Sum of SH.
6014 Fail: SH RAM Test Defect in RAM check of SH
6020 Fail: RTC Read Defect in the real time clock
6021 Fail: No Battery. Battery exhaustion of the real time
clock
**
6031 Fail: Panel Button Platen Button may be
malfunctioning.
6032 Fail: Panel Button Print Button may be
malfunctioning.
6033 Fail: Panel Button The Stop Button may be
malfunctioning.
6034 Fail: Panel Button The Back Button may be
malfunctioning.
6035 Fail: Panel Button The OK Button may be
malfunctioning.
6036 Fail: Panel Button The Down Button may be
malfunctioning.
6037 Fail: Panel Button The Up Button may be
malfunctioning.
6038 Fail: Panel Button The Head Cleaning Button may be
malfunctioning.
Check whether something is placed on the
Control Panel.
Contact your dealer or Brother .
6100 Fail: CRG Speed Defect in the Carriage load (in the
high level).
Clean the Carriage by referring to “7-2-9.
Cleaning the Carriage Shafts”. If the cleaning
has no effect, contact your dealer or
Brother .
6101 Fail: CRG Move An err or occurred while moving the
Carriage. **
6102 Fail: CRG STOP 1 Failure in stopping the Carriage at
the proper position
Check whether the media is jamming in the
Carriage.
Clean the Carriage by referring to “7-2-9.
Cleaning the Carriage Shafts”. If the cleaning
has no effect, contact your dealer or
Brother .
6103 Fail: CRG STOP 2 Failure in stopping the Carriage at
the proper position (ASIC error) **
6104 Fail: CRG STP PRT CR tim e-out of the Carriage during
printing
6105 Fail: CRG STP FLS CR time-out of the Carriage during
flashing
**