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| 7. Troubleshooting |
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| Error |
| Message |
| Meaning |
| Solution |
| code |
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| 2022 |
| EMPTY Cyan |
| The Cyan Ink Cartridge ran out of |
| Replace to a new Cyan Cartridge. |
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| ink. |
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| 2023 |
| EMPTY Yellow |
| The Yellow Ink Cartridge ran out of |
| Replace to a new Yellow Cartridge. |
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| ink. |
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| 2030 |
| WASTE INK FULL |
| The Waste Ink Cartridge is full. |
| Replace to a new Waste Ink Cartridge. |
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| 2040 |
| WPC Removed |
| The Wiper Cleaner Cassette is not |
| Install the Wiper Cleaner Cassette. |
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| installed. |
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| The ambient temperature is under |
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| 2050 |
| Temp Low: xxx °F |
| the operative temperature rage. |
| Raise the room temperature. |
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| "xxx" shows the current |
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| temperature. |
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| 2051 |
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| The ambient temperature is over |
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| Temp High: xxx °F |
| operative temperature rage. |
| Drop the room temperature. | |
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| "xxx" is the current temperature. |
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| (1) Platen didn't return to the home |
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| 2062 |
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| position because Platen Motor |
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| stepped out. Or (2) Platen Org | ** | |||
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| Sensor did not work while Platen |
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| returned correctly. |
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| 2070 |
| OBSTACLE SENSED |
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| Remove the obstacle, flat the platen surface | |
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| Push OK, Unload |
| the Platen (or the media) when |
| and then press OK Button. | |
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| printing is started. |
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| Defect in FLASH ROM Check |
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| 2080 |
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| Sum on the SH side. | ** | |
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| Sys Wrt Fault |
| When updating the firmware, no | |||
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| backup was made because of the |
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| defect of the current firmware. |
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| No individual information (the serial |
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| 2090 |
| Not Initiated |
| number etc.) is recorded in | ** | |
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| 2091 |
| Fail: Head Temp |
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| 2092 |
| Fail: Head Temp K |
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| The Print Head temperature is |
| Wait until the head(s) cool down. Or contact |
| 2093 |
| Fail: Head Temp M |
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| raised too high while printing. |
| Brother Customer Service Hot Line. | ||
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| 2094 |
| Fail: Head Temp C |
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| 2095 |
| Fail: Head Temp Y |
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| Card Not Ready |
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| Push OK Button to escape menu and |
| 2100 |
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| The Compact Flash is not inserted. |
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| Push OK Button |
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| Solving Printer Problems". | |
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| Check the free space of the Compact Flash |
| 2101 |
| Not Enough Area |
| The Compact Flash does not have |
| with PC. |
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| enough area for storing logs. |
| Insert a Compact Flash with free area | ||
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| available. |
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| Push OK Button to escape menu and |
| 2102 |
| Card Access Error |
| Failure in file reading / writing |
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| Solving Printer Problems". |
