
7. Troubleshooting
7-1. Solving Printer Problems
Use the table below to help solve printer problems.
Problem | Cause | Solution |
Cannot send print data from the | You have selected the wrong | Confirm the selected printer, and |
PC. | printer. | select the correct one. |
| USB cable not connected | Disconnect and |
|
| USB 2.0 cable |
| Your PC and OS do not satisfy | See |
| the requirements of | Information" and check your PC |
|
| properties. |
| Using an USB cable that does | Use the USB cable that meets |
| not meet the requirement. | the requirement. |
|
| See |
| The USB hub is not working | Connect |
| properly. | with USB. USB hub is not |
|
| operationally approved. |
| Noise is disturbing the | Disconnect the USB 2.0 cable |
| communication between | once, and wait for 5 seconds |
| and the PC. | and connect it again. |
|
| If this does not solve the |
|
| problem, turn off |
|
| 5 seconds and restart. |
| The PC is not working properly. | Restart the PC. |
|
| Try another inlet of USB port. |
| Added USB card in PC and | Connect |
| USB port in PC | |
| Other USB device is connected | Remove the other USB device |
| with your PC. | and restart your PC, and check if |
|
| |
| Something is wrong with the | Try other or shorter USB 2.0 |
| USB cable. | cables. |
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