TROUBLESHOOTING
User’s Manual
ProblemProcedure
Check the region code on the DVD. It must match that on the
Cannot write correctly If you have trouble writing, make sure you are observing the following precautions:
•Use only media recommended by TOSHIBA
•Do not use the mouse or keyboard during writing.
•Use only the software supplied with the com- puter for recording.
•Do not run or start other software during writ- ing.
•Do not jar the computer during writing.
•Do not connect/disconnect external devices or install/remove internal cards during writing.
If problems persist, contact your dealer.
Diskette drive
For more information, refer to Chapter 4, Operating Basics.
Problem | Procedure |
Drive does not | There may be a faulty cable connection. Check |
operate | the connection to the computer and to the drive. |
|
|
Some programs run | The software or hardware configuration may be |
correctly but others | causing a problem. Make sure the hardware |
do not | configuration matches your software needs. |
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|
You cannot access | Try another diskette. If you can access the |
the external 3 1/2" | diskette, the original diskette (not the drive) is |
diskette drive | probably causing the problem. |
| If problems persist, contact your dealer. |
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