Toshiba M40 - page 198

User’s Manual

9-28

ROUBLESHOOTING

Contents

Main Copyright Disclaimer Trademarks Macrovision License of Notice Safety Instructions When Using Your Computer FCC information FCC notice Declaration of Conformity Informa- tion FCC conditions Contact Page Modem warning notice Conformity Statement Network Compatibility Statement Japan regulations Region selection Redial Pursuant to FCC CFR 47, Part 68: Type of service Telephone company procedures If problems arise Disconnection Fax branding Instructions for IC CS-03 certified equipment 1 2 3 Notes for Users in Australia and New Zealand Modem warning notice for Australia Notes for use of this device in New Zealand Page General conditions Optical disk drive standards Important Notice DVD-ROM drive safety instructions Toshiba Samsung SD-C2712 CD-RW/DVD-ROM drive safety instructions Matsushita UJDA760 xvii Toshiba Samsung TS-L462A TEAC DW-224E DVD+-R/+-RW drive safety instruc- tions Pioneer DVR-K15TBT DVD Super Multi drive safety instruc- tions Toshiba Samsung TS-L632A xx Matsushita UJ-830B DVD Super Multi (+R Double Layer) drive safety instructions Matsushita UJ-831BT-A xxii TEAC W28E-XXX Page Page Preface Manual contents Conventions Abbreviations Icons Keys Conventions Key operation Display Messages Page General Precautions Stress injury Heat injury Pressure or impact damage PC card overheating Mobile phone Central Processing Unit (CPU) Performance Disclaimer Non-applicable Icons Wireless LAN/Atheros LCD Copy Protection HDD Drive Capacity Page Table of Contents Preface General Precautions Chapter 1 Introduction Chapter 2 The Grand Tour Chapter 3 Getting Started Chapter 4 Operating Basics Chapter 5 The Keyboard Chapter 6 Power and Power-Up Modes Chapter 7 HW Setup and Passwords Chapter 8 Optional Devices Chapter 9 Troubleshooting Appendix Glossary Index Chapter 1 Introduction Equipment checklist Hardware Software Windows XP Professional/Home Edition Service Pack 2 Features Processor Memory Disks Page Display Keyboard Pointing Device Power Ports Slots Multimedia Communications Security Software Special features Special features Utilities Utilities Options Chapter 2 The Grand Tour Front with the display closed Page Left side G T Left side Right side Back side G T Back side Underside Underside G T Front with the display open Front with the display open G T AV Buttons System indicators Power source/system indicators System indicators G T Keyboard indicator USB diskette drive Optical Media drive G T Optical Media drive Region codes for DVD drives and media Writable discs CDs DVDs DVD-ROM drive CD-RW/DVD-ROM drive Optical Media drive G T DVD+-R/+-RW drive (DVD+R DL) DVD Super Multi drive DVD Super Multi drive (DVD+R DL) AC adaptor Page Chapter 3 Getting Started Setting up your work space General conditions Placement of computer Setting up your work space S Seating and posture Lighting Work habits Connecting the AC adaptor S Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time S Starting up for the first time Turning off the power Shut Down mode (Boot mode) Hibernation mode Benefits of hibernation Turning off the power S Starting Hibernation Automatic Hibernation Data save in hibernation mode Standby mode Benefits of standby Executing standby Restarting the computer S Restarting the computer Restoring the preinstalled software from the Product Recovery Media Chapter 4 Operating Basics Using the Touch Pad Using the USB diskette drive Connecting 3 1/2" diskette drive Using optical media drives B Disconnecting 3 1/2" diskette drive Using optical media drives Loading discs Page Removing discs Page AV Button function Express Media Player Writing CDs on CD-RW/DVD-ROM drive B Writing CDs on CD-RW/DVD-ROM drive Important message (CD-RW/DVD-ROM drive) Page Writing CD/DVDs on DVD+-R/+-RW drive supporting DVD+R B Disclaimer (CD-RW/DVD-ROM drive) Writing CD/DVDs on DVD+-R/+-RW drive supporting DVD+R DL Important message (DVD+-R/+-RW drive) Page Writing CD/DVDs on DVD+-R/+-RW drive supporting DVD+R B Disclaimer (DVD+-R/+-RW drive supporting DVD+R DL) Writing CD/DVDs on DVD Super Multi drive Important message (DVD Super Multi drive) Writing CD/DVDs on DVD Super Multi drive B Page Writing CD/DVDs on DVD Super Multi drive B Disclaimer (DVD Super Multi drive) Writing CD/DVDs on DVD Super Multi drive supporting DVD+R DL Important message (DVD Super Multi drive) Page Page Disclaimer (DVD Super Multi drive) RecordNow! Basic for TOSHIBA Data Verification DLA for TOSHIBA Video When using WinDVD Creator 2 Platinum: How to make a DVD-Video How to learn more about InterVideo WinDVD Creator Important information for use Page Media care CD/DVDs Using the microphone B Diskettes Using the microphone Modem Region selection Modem B Properties menu Setting Modem Selection Dialing Properties Connecting Wireless communications B Wireless communications Wireless LAN Bluetooth wireless technology Worldwide operation Radio links Wireless communication switch LAN LAN Connecting LAN cable Disconnecting LAN cable Cleaning the computer B Cleaning the computer Moving the computer Heat dispersal Chapter 5 The Keyboard Typewriter keys F1 ... F12 function keys Soft keys: Fn key combinations Emulating keys on enhanced keyboard Soft keys: Fn key combinations K Hotkeys Page Soft keys: Fn key combinations K Page Windows special keys K Fn Sticky key Windows special keys Keypad overlay Turning on the overlays Arrow mode Numeric mode Temporarily using normal keyboard (overlay on) Generating ASCII characters K Generating ASCII characters Page Chapter 6 Power and Power-Up Modes Power conditions 6-2 OWER ODES P AND Power indicators Battery indicator DC IN indicator Power indicator Battery types Battery Real time clock battery Care and use of the battery pack Safety precautions Danger Warning Caution Note Charging the batteries Procedures Time Battery charging notice Monitoring battery capacity Maximizing battery operating time Retaining data with power off Extending battery life Replacing the battery pack Removing the battery pack Page Installing the battery pack Starting the computer by password Power-up modes Windows utilities Hotkeys Panel power on/off System Auto Off HW Setup and Passwords HW Setup Accessing HW Setup HW Setup window General Password HW Setup Parallel/Printer Display CPU Boot Priority HW Setup Keyboard USB LAN Optional Devices PC cards Installing a PC card PC cards D Removing a PC card Express Card Installing an Express Card Removing an Express Card Multiple Digital Media Card Slot Installing a SD/MS/MS Pro/SM/MMC/xD card Multiple Digital Media Card Slot D Removing a SD/MS/MS Pro/SM/MMC/xD card Memory expansion Installing memory module Page Removing memory module Additional battery pack (12 Cell and 6 Cell) D Additional battery pack (12 Cell and 6 Cell) Additional AC adaptor USB FDD Kit Parallel printer External monitor Television D Tel evi sio n i.LINK (IEEE1394) Precautions Connecting Security lock D Disconnecting Security lock Page Chapter 9 Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Hardware and system checklist System start-up Self test Power Overheating power down AC power Battery Page Password Keyboard LCD panel Hard disk drive DVD-ROM drive Page CD-RW/DVD-ROM drive DVD+-R/+-RW drive Page DVD Super Multi drive Diskette drive Infrared port Printer Pointing device Touch Pad USB mouse PC card SD/MS/SM/MMC/xD card Monitor Sound system TV output signal USB Modem Standby/Hibernation LAN Wireless LAN Bluetooth i.LINK (IEEE1394) TOSHIBA support Before you call TOSHIBA support Where to write Page Appendixes Page Appendix A Specifications Physical Dimensions Environmental Requirements Power Requirements Built-in Modem Appendix B Display Controller and Modes Display controller Video Modes Appendix C AT C om ma nd s +++Escape sequence A/Repeat last command AAnswer command BnCommunication standard setting DnDial EnEcho command HnHook control In Request ID information Ln Monitor speaker volume MnMonitor speaker mode NnModulation handshake OnReturn on-line to data mode PSelect pulse dialing QnResult code control TSelect tone dialing VnDCE response format XnResult code selection, call progress monitoring Dial tone detect Busy tone detect ZnRecall stored profile &CnData Carrier Detect (DCD) control &DnDTR control &FLoad factory settings &GnV.22bis guard tone control &KnLocal flow control selection &PnSelect Pulse Dial Make/Break Ratio (WW) &TnSelf-test commands &VDisplay Current Configuration &WStore current configuration &Zn=x Store telephone number \NnError control mode selection \QnLocal flow control selection \VnProtocol result code %BView numbers in blacklist %CnData compression control Appendix D S-registers S-register values S0 Auto answer ring number S1Ring counter S2AT escape character (user defined) S3Command line termination character (user defined) S4Response formatting character (user defined) S5Command line editing character (user defined) S6Wait before dialing S7Connection completion time-out S8Comma pause time S11DTMF dialing speed S12Escape guard time S37Dial line rate AT command set result codes Page Page E Appendix E V.90/V.92 V.90/V.92 mode E AT Command Page F Appendix F Internal Modem Guide Installing the modem board F Removing the modem board Appendix G Wireless LAN Card specifications Radio characteristics Supported frequency sub-bands Card specifications G Page H Appendix H AC Power Cord and Connectors Page Page Configurations Glossary G Abbreviations AccuPoint A B Byte cache memory C delete D device driver E F host computer G H hot dock/undock I J K L modem M monitor N O P RAM R restart S T U write protection V W Page Index A I B C H I K L M N O P R S T U V