Hardware and system checklist
Problem | Procedure |
| Open the drawer and make sure the DVD is |
| properly seated. It should lie flat with the label |
| facing up. |
|
|
| A foreign object in the drawer could block laser |
| light from reading the CD/DVD. Make sure there |
| is no obstruction. Remove any foreign object. |
|
|
| Check whether the CD/DVD is dirty. If it is, wipe |
| it with a clean cloth dipped in water or a neutral |
| cleaner. See the Media care section in Chapter |
| 4 for details on cleaning. |
|
|
Some CD/DVDs run | The software or hardware configuration may be |
correctly, but others | causing a problem. Make sure the hardware |
do not | configuration matches your software’s needs. |
| Check the CD/DVD’s documentation. |
|
|
| Check the type of CD/DVD you are using. The |
| drive supports: |
| |
| |
| |
| Mode 2, |
| (Form1, Form2), Enhanced CD |
| |
| only), Addressing Method 2 |
|
|
| Check the region code on the DVD. It must |
| match that on the |
| codes are listed in the Optical media section in |
| Chapter 2, The Grand Tour. |
| Contact your dealer if the problems continue. |
|
|
TROUBLESHOOTING
