Hardware and system checklist
ProblemProcedure
Rrcordable:
Check the region code on the DVD. It must match that on the
Cannot write correctly If you have trouble writing, make sure you are observing the following precautions:
•Use only media recommended by TOSHIBA
•Do not use the mouse or keyboard during writing.
•Use only the software supplied with the com- puter for recording.
•Do not run or start other software during writ- ing.
•Do not jar the computer during writing.
•Do not connect/disconnect external devices or install/remove internal cards during writing.
If problems persist, contact your dealer.
DVD+-R/+-RW drive
For more information, refer to Chapter 4, Operating Basics.
Problem | Procedure |
You cannot access a | Make sure the drive’s drawer is securely closed. |
CD/DVD in the drive | Press gently until it clicks into place. |
|
|
| Open the drawer and make sure the CD/DVD is |
| properly seated. It should lie flat with the label |
| facing up. |
|
|
| A foreign object in the drawer could block laser |
| light from reading the CD or DVD. Make sure |
| there is no obstruction. Remove any foreign |
| object. |
|
|
TROUBLESHOOTING
