7. Troubleshooting
Problem | Cause | Solution |
Pressing the Print Button does | Solve the cause of the error, and | |
not start printing. |
| try again. |
| Auto Head Cleaning is in | Wait until the Head Cleaning |
| process. | finishes. |
| The room temperature does | Adjust the room temperature. |
| not meet the requirements. | See |
| The printer has not received/ | Machine will not print until print job |
| read a data, or is now | has been received. |
| receiving/ reading the data. |
|
| The Print Heads are | Wait until the heads cool down. |
| overheated and the message |
|
| "Fail: Head Temp (CMYK)" |
|
| appears. |
|
There is no power.. | Check the power cable | |
|
| connections. |
| The Front Cover is open or not | Close the Front Cover properly. |
| closed properly. |
|
An error occurred just after | An error occurred. | Check the error code with |
turning on |
| Error Messages" and restart |
|
| |
|
| please contact Brother or your |
|
| dealer. |
No CompactFlash is inserted | Insert CompactFlash properly. | |
CompactFlash. | in the slot, or it is not inserted |
|
| properly. |
|
| That CompactFlash is not | Use the supported CompactFlash. |
| supported. | See |
| The CompactFlash is not | Use the CompactFlash that is |
| FAT16 formatted. | FAT16 formatted. |
| The CompactFlash has poor | Use the recommended |
| quality. | CompactFlash. |
|
| See |
| Files are under the folder in | Move files in root folder (out of the |
| CompactFlash. | |
The file name of the print data | The file name has been | Rename the file with characters of |
saved in a CompactFlash is not | changed when saving it in the | 8 or less, and then save it again in |
displayed properly. | CompactFlash because it had | the CompactFlash. |
| more than 8 characters. |
|
GT-541
74