7. Troubleshooting
７-３. Solving Application Problems
See also the pages of each application software in “4. Printing Directly from Applications”.
Problem |
| Cause |
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| Solution |
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The image sent from Adobe Illustrator 10 |
| The Print |
|
| In Adobe Illustrator 10 follow the instruction below, and then try |
|
is printed 90 degree rotated. |
| Setup or |
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| to send the print data again: |
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| Document |
|
| (1) Open "Print Setup" in the "File" menu. |
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| Setup is not |
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| (2) Select |
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| appropriate. |
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| (3) Open "Document Setup" on "File" menu. |
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| (4) Check "Use Print Setup". |
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| (5) Confirm the "Orientation", "Width" and "Height". |
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| If they are not appropriate, correct them, and then click |
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| "OK". |
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| The Print |
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| With Adobe Illustrator CS, landscape image may not be printed |
|
The image sent from Adobe Illustrator |
| Setup or |
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| properly. Correct the setting following the instruction below, and |
|
| Document |
|
| then try to send the print data again: |
| |
CS is printed 90 degree rotated. |
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| ||
| Setup is not |
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| (1) Open "Print" in the "File" menu. |
| |
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| ||
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| appropriate. |
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| (2) Confirm that the Media Size is “Defined by Driver”. |
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| (3) Change the Media Orientation to the portrait. |
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| (4) If you are not changing the Platen size, skip to step (8). If |
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| you want to change the Platen Size, click “Setup…”, and |
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| then click “Continue”. |
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| Print window appears. |
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| (5) Click “Preference”. |
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| (6) Change the Platen Size in the Printer Driver Window, and |
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| then click "OK". |
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| (7) Click “Print” in the Print window. |
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| (8) Confirm the preview, and then click “Print” to send the data |
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| to your printer. |
|
The Platen Size setting changes to |
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| Check the Platen Size in the Printer Driver window before you |
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Platen 10 x 12 (this happens especially |
| ―― |
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| |
when printing the image smaller than 14 |
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| send the print data to your printer. |
| |
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x 16 inches). |
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The image sent from Adobe Illustrator |
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| See |
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cannot be printed on proper position, or it |
| ―― |
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| |
cannot be sent and result in errors. |
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There are some Properties windows |
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shown in Photoshop. When the values |
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of Printing Preferences in Windows are |
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set beforehand and you modified the |
| ―― |
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| The setting in the Properties of the Print window is applied. |
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values from the printer driver Properties |
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window of Photoshop, mismatching |
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information appears among different |
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dialog boxes. |
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It take long to make print data in Adobe |
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|
| CS2 and CS3 use lots of PC memories in executing and it may |
|
| ―― |
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| take more time to make print data compared with the former |
| |
Photoshop CS2/CS3 |
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| versions. Check your PC specifications. |
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In CorelDRAW 12 and 11, sometimes |
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| Upgrade CorelDRAW to X3 or higher. |
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outlines of warped artwork cannot be |
| ―― |
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printed. |
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104 |