7. Troubleshooting

 

Error

 

Message

 

Meaning

 

Solution

 

code

 

 

 

 

 

 

 

 

 

 

 

2101

 

Not EnoughArea

The Compact Flash does not have

 

Check the free space of the Compact Flash with PC.

 

 

enough area for storing logs.

 

Insert a Compact Flash with free area available.

 

 

 

 

 

2102

 

CardAccess Error

Failure in file reading / writing

 

Push OK Button to escape menu and re-enter Compact Flash.

 

 

Or see " 7-1. Solving Printer Problems".

 

 

 

 

 

 

 

 

 

 

 

GT-782 failed to receive the print data

 

 

 

 

 

 

(time out).

 

Check the connection between the PC and GT-782, and send

3000

 

PC Comm. Error

This error occurs when the USB cable

 

 

Send data again

is disconnected during data

 

print data again. If it has no effect, reboot both the PC and

 

 

 

 

GT-782.

 

 

 

 

transmission, or data transmission is

 

 

 

 

 

 

 

 

 

 

 

canceled on the PC.

 

 

3001

-

The PC will not receive the data sent

**

from GT-782 (transmission buffer

 

 

 

 

overflow).

 

 

3002

 

PC Data Error

GT-782 received the data that is not

 

 

 

supported.

 

 

 

 

 

 

 

Check the connection between the PC and GT-782, and send

 

 

 

 

No compatibility of communication

 

 

 

 

 

command between the PC driver and

 

print data again. Or reboot both the PC and GT-782.

3003

 

PC Data Error

the GT-782 firmware.

 

Contact your dealer or Brother .

 

 

 

 

The versions of he PC driver and the

 

 

 

 

 

 

GT-782 firmware do not correspond.

 

 

 

3004

 

PC Data Error

The Check Sums of the received

 

 

 

 

program data did not correspond when

 

 

 

 

 

 

updating the firmware.

 

Reboot and update GT-782 again.

 

 

 

 

The Check Sums of the received data

 

Contact your dealer or Brother .

3005

 

PC Data Error

did not correspond when updating

 

 

 

 

 

 

EEPROM.

 

 

 

 

 

 

GT-782 received the data that is not

 

 

 

 

 

 

supported, or the data transmission

 

 

 

3006

 

Received NG Data

from the PC to GT-782 is interrupted in

 

Check the printer setting of the PC.

 

 

an inappropriate way.

 

Check the connection between the PC and GT-782 and send

 

 

 

 

The data transmission might be made

 

print data again.

 

 

 

 

from the PC to GT-782 by using a

 

 

 

 

 

 

printer driver not for GT-782.

 

 

 

3007

 

PC Data Error

GT-782 received a job in which

 

 

 

 

commands are arranged improperly.

 

 

 

 

 

 

 

 

3008

 

PC Data Error

The Check Sums of the received

 

 

 

commands did not correspond.

 

 

 

 

 

 

 

Reboot GT-782 and send print data again.

3009

 

PC Data Error

GT-782 received a command that is

 

 

 

Contact your dealer or Brother

 

not supported.

 

 

 

 

 

 

These errors might happen when GT-782 malfunctions by

 

 

 

 

A maintenance command is mixed in

 

3010

 

PC Data Error

 

environmental reasons. If the error does not show, the printer is

 

normal jobs.

 

 

 

 

 

 

available.

3011

 

PC Data Error

Non-command data is mixed.

 

 

 

 

 

 

 

 

 

 

3012

 

PC Data Error

The Check Sums of the received jobs

 

 

 

 

did not correspond.

 

 

 

 

 

 

 

 

4000

 

PC Data Error

 

 

 

 

 

 

 

 

 

 

 

Reboot GT-782 and send print data again.

 

4001

 

PC Data Error

 

 

 

 

 

GT-782 received the data that is not

 

Contact your dealer or Brother .

 

 

 

 

 

These errors might happen when GT-782 malfunctions by

 

 

 

 

supported from the PC.

 

4002

 

PC Data Error

 

environmental reasons. If the error does not show, the printer is

 

 

 

 

 

 

 

 

 

 

 

available.

4003

 

PC Data Error

 

 

 

 

 

 

 

 

 

 

 

 

107

GT-782