7. Troubleshooting

 

Error

 

Message

 

Meaning

 

Solution

 

code

 

 

 

 

 

 

 

 

 

 

4004

PC Data Error

 

 

 

Reboot GT-782 and send print data again.

 

 

 

 

GT-782 received the data that is not

 

Contact your dealer or Brother .

4005

PC Data Error

 

These errors might happen when GT-782 malfunctions by

 

supported from the PC.

 

 

 

 

 

 

environmental reasons. If the error does not show, the printer is

 

 

 

 

 

 

4006

PC Data Error

 

 

available.

 

 

 

 

 

 

 

 

 

 

 

GT-782 received blank print data from

 

 

 

 

 

 

the PC. This error unintentionally

 

 

 

 

 

 

occurs when the print data is simply

 

Check the print data with GT File Viewer.

4007

Blank Data

white design (object or image), and

 

Check the print range set in the application on the PC.

 

 

 

 

when paper size of application is too

Check the "Print with Preview" screen in e.g. PhotoShop 7.0.

 

 

 

 

small and the design is out of range,

 

 

 

 

 

 

etc.

 

 

4008

PC Data Error

GT-782 received a print job that is

 

Reboot GT-782 and send print data again.

improperly large in data size.

 

Contact your dealer or Brother .

 

 

 

 

 

4009

PC Data Error

GT-782 received a print job in which

 

These errors might happen when GT-782 malfunctions by

environmental reasons. If the error does not show, the printer is

commands are arranged improperly.

 

 

 

 

available.

 

 

 

 

 

 

4011

DT:ILGL MNT SEQ

Maintenance sequence data error

**

 

 

 

 

 

 

 

4020

PC Data Error

The received update program file is not

 

 

for SH.

 

 

 

 

 

 

 

Reboot GT-782 and update firmware again.

4021

PC Data Error

The received update program file is not

 

for BY.

 

Contact your dealer or Brother .

 

 

 

 

 

4022

PC Data Error

The received update program file is not

 

 

for H8.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the contents in the Compact Flash.

4100

CardAccess Error

The file cannot be opened.

 

Push OK Button to escape menu and re-enter Compact Flash.

 

 

 

 

 

 

Or see " 7-1. Solving Printer Problems".

4101

CardAccess Error

No file can be created.

**

 

 

 

 

 

4102

CardAccess Error

The file cannot be closed.

 

Check the contents in the Compact Flash.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4103

CardAccess Error

Failure in file seeking

 

Push OK Button to escape menu and re-enter Compact Flash.

 

 

 

 

 

 

Or see " 7-1. Solving Printer Problems".

4104

CardAccess Error

Failure in file reading

 

 

 

 

 

 

4105

CardAccess Error

Failure in file writing

**

 

 

 

 

 

4106

CardAccess Error

File error

 

Check the contents in the Compact Flash.

 

 

 

 

 

 

 

4107

CardAccess Error

File size error

 

 

 

 

 

 

 

 

 

 

 

4108

CardAccess Error

Failure in file size acquisition

 

Check the contents in the Compact Flash.

 

 

 

 

 

 

 

 

 

 

4109

No Files

Failure in file search

 

Check the contents in the Compact Flash. See " 7-1. Solving

Printer Problems".

 

 

 

 

 

 

4110

No Files

No file is found.

 

Check the contents in the Compact Flash.

 

Move ARP files out of the folder to the root folder.

 

 

 

 

 

 

 

4200

Language Error

Error in program of selected language

 

Update firmware again.

 

Contact your dealer or Brother .

 

 

 

 

 

 

 

GT-782

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