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7. Troubleshooting
7-2. Solving Print Quality Problems
Use the table below to solve print quality problems.
Problem | Cause | Solution |
Print is faded. | The graphic applications’ | See |
| settings are not appropriate. | modify the artwork. |
| Maybe CYMK mode is being |
|
| used for data. |
|
| The print condition is not | See |
| appropriate. (less saturation) | select proper Color Processing to adjust saturation |
|
| and contrast & Ink Volume. Vivid Processing in |
|
| |
|
| 10). |
| Ink in the Ink Cartridge may be | See |
| getting low. |
|
|
|
|
Your print has horizontal stripes | Some nozzles misfired by | Press the Head Cleaning Button to clean the Print |
(banding). | checking the Nozzle Check | Heads. Or select "Head Cleaning" menu. After |
| Pattern (see | Head Cleaning, check the nozzles with "Nozzle |
| Print Quality with Nozzle Check | Check Pattern. If repeating this 5 times does not |
| Pattern "). The Print Heads need | solve the problem, see |
| to be cleaned. | Heads”. |
| Printing on very high absorbent | Select |
| material. | Changing the Print Direction”. |
|
|
|
| The Platen is too low. Printing by | Adjust the Platen height. If the Platen Positioning |
| wider gaps between Print Heads | Plate and Bush Platen Shaft are replaced to the |
| and printed medium. | |
|
| |
|
| original |
The ink runs and blurs on the | Too much ink is used. | Adjust the Ink Volume. See |
edge. | Using a thin | for Color ink only”. |
| made with 100% cotton. |
|
The outlines of printed image | The Platen height may be wrong | Adjust the Platen Height. See |
are not clear, or texts and | with a too large gap. | on the Platen”. If the Platen Positioning Plate and |
outlines are printed doubled. |
| Bush Platen Shaft are replaced to the |
|
| something flat under the paper or try |
|
| Printing, or put them back to the original |
|
| parts. |
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