7. Troubleshooting

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

An error occurred just after

An error occurred.

Check the error code with "7-4. Error Messages" and

 

turning on GT-782.

 

restart GT-782. If the error is not cleared, please contact

 

 

 

Brother or your dealer.

 

GT-782 cannot read data from

No CompactFlash is inserted

Insert CompactFlash properly.

 

CompactFlash.

in the slot, or it is not inserted

 

 

 

properly.

 

 

 

 

 

 

 

That CompactFlash is not

Use the supported CompactFlash.

 

 

supported.

See “1-3-4. Other Requirements”.

 

 

The CompactFlash is not

Use the CompactFlash that is FAT16/32 formatted.

 

 

FAT16/32 formatted.

 

 

 

The CompactFlash has poor

Use the recommended CompactFlash.

 

 

quality.

See “1-3-4. Other Requirements”.

 

 

 

 

 

The file name of the print data

The file name has been

Rename the file with characters of 8 or less, and then

 

saved in a CompactFlash is not

changed when saving it in the

save it again in the CompactFlash.

 

displayed properly.

CompactFlash because it had

 

 

 

9 or more characters.

 

 

 

 

 

 

Cannot do Uni-Directional /

The setting between the

The printer setting is prior to the Printer Driver.

 

Bi-Directional Printing.

Printer Driver and the Printer

Uni-Directional setting in the Printer Driver is only

 

 

does not match.

available when the printer setting is [Auto].

 

No highlight printed.

There is no highlighted colors

When there is no highlighted colors in the image, even if

 

 

in the image.

you select Highlight and GT File Viewer shows the

 

 

 

setting, the printer does not execute double printing.

 

 

 

Confirm the Double Print Icon on the display of the

 

 

 

Control Panel. Also you can check the actual highlight

 

 

 

data with the check box [ Show Highlight ] of the GT File

 

 

 

Viewer.

GT-782

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