7. Troubleshooting

 

Error

 

Message

 

Meaning

 

Solution

 

code

 

 

 

 

 

 

 

 

 

 

5218

MNT RSP Error: XX

An overrun, framing error or parity error

**

 

 

 

 

has occurred.

 

 

5219

MNT ILGL VERSION

The Maintenance version is too old.

**

 

 

 

 

 

 

 

5220

Error: RSP10

Received an error response from the

**

Maintenance Unit while measuring

 

 

 

 

negative pressure.

 

 

 

 

 

 

Received an error response from the

 

 

5221

MNT RSP Error: XX

Maintenance Unit while updating the

**

 

 

 

 

firmware.

 

 

 

 

 

 

Received an error response from the

 

 

5222

MNT RSP Error: XX

Maintenance Unit while re-initializing

**

after inserting the Wiper Cleaner

 

 

 

 

 

 

 

 

 

 

Cassette.

 

 

5300

SHSH:INIT TIMEOUT

Timeout of the other SH in initialization

**

failure

6000

Fail: PLTN Load

Platen loading error

**

 

 

 

 

 

 

6001

Fail: PLTN Unload

Platen unloading error

 

 

 

 

 

 

6002

Fail: PLTN LF

Platen moving error

**

 

 

 

 

6003

Fail: PLTN Put in

Platen moving error

**

 

 

 

 

 

6004

Fail: CLRNS SNSR

Clearance sensor error

 

 

 

 

 

 

 

6010

Fail: SH EEP WRT

Failure in writing to EEPROM of SH

 

 

 

 

 

 

 

6011

Fail: SH FLSH ERS

Failure in clearing FLASH ROM of SH

 

 

 

 

 

 

 

6012

Fail: SH FLSH WRT

Failure in writing to FLASH ROM of SH

**

 

 

 

 

 

6013

Fail: SH FLSH CHK

Defect in FLASH ROM Check Sum of

SH.

 

 

 

 

 

 

 

 

6014

Fail: SH RAM Test

Defect in RAM check of SH

 

 

 

 

 

 

 

6020

Fail: RTC Read

Defect in the real time clock

 

 

 

 

 

 

 

 

 

6021

Fail: No Battery.

Battery exhaustion of the real time

 

 

clock

 

 

 

 

 

 

 

 

6031

Fail: Panel Button

Platen Button may be malfunctioning.

 

 

 

 

 

 

 

6032

Fail: Panel Button

Print Button may be malfunctioning.

 

 

 

 

 

 

 

 

 

6033

Fail: Panel Button

The Stop Button may be

 

 

malfunctioning.

 

 

 

 

 

 

 

 

6034

Fail: Panel Button

The Back Button may be

 

 

malfunctioning.

 

Check whether something is placed on the Control Panel.

 

 

 

 

 

6035

Fail: Panel Button

The OK Button may be malfunctioning.

 

Contact your dealer or Brother .

 

 

 

 

 

 

 

6036

Fail: Panel Button

The Down Button may be

 

 

malfunctioning.

 

 

 

 

 

 

 

 

6037

Fail: Panel Button

The Up Button may be malfunctioning.

 

 

 

 

 

 

 

 

 

6038

Fail: Panel Button

The Head Cleaning Button may be

 

 

malfunctioning.

 

 

 

 

 

 

 

 

6100

Fail: CRG Speed

Defect in the Carriage load (in the high

 

Clean the Carriage by referring to “7-2-9. Cleaning the Carriage

level).

shafts”. If the cleaning has no effect, contact your dealer or

 

 

 

 

Brother .

 

 

 

 

 

 

6101

Fail: CRG Move

An error occurred while moving the

**

Carriage.

 

 

 

 

 

 

111

GT-782