7. Troubleshooting
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| Solution | |
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2003 | NO INK | White 4 Ink Cartridge is not installed. | Install a White Ink Cartridge. | |||||
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2020 | EMPTY Black | Black Ink Cartridge ran out of ink. | Replace to a new Black Cartridge. | |||||
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2020 | EMPTY | White 1 Ink Cartridge ran out of ink. | Replace to a new White Cartridge. | |||||
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2021 | EMPTY Magenta | Magenta Ink Cartridge ran out of ink. | Replace to a new Magenta Cartridge. | |||||
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2021 | EMPTY | White 2 Ink Cartridge ran out of ink. | Replace to a new White Cartridge. | |||||
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2022 | EMPTY Cyan | Cyan Ink Cartridge ran out of ink. | Replace to a new Cyan Cartridge. | |||||
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2022 | EMPTY | White 3 Ink Cartridge ran out of ink. | Replace to a new White Cartridge. | |||||
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2023 | EMPTY Yellow | Yellow Ink Cartridge ran out of ink. | Replace to a new Yellow Cartridge. | |||||
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2023 | EMPTY | White 4 Ink Cartridge ran out of ink. | Replace to a new White Cartridge. | |||||
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2040 | No Wiper Cleaner | The Wiper Cleaner Cassette is not | Install the Wiper Cleaner Cassette. | |||||
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| The ambient temperature is under the |
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2050 | Temp Low: xxx °F |
| operative temperature rage. | Raise the room temperature. | ||||
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| "xxx" shows the current temperature. |
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2051 | Temp High: xxx °F | The ambient temperature is over | Drop the room temperature. | |||||
| operative temperature rage. | |||||||
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| "xxx" is the current temperature. |
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| (1) Platen didn't return to the home |
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| position because Platen Motor |
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2062 | - |
| stepped out. Or (2) Platen Org Sensor | ** | ||||
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| did not work while Platen returned |
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| correctly. |
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2070 | OBSTACLE SENSED | Remove the obstacle, flat the platen surface and then press OK | ||||||
Push OK, Unload |
| Platen (or the media) when printing is | Button. | |||||
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| started. |
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| Defect in FLASH ROM Check Sum on |
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| the SH side. |
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2080 | Sys Wrt Fault |
| When updating the firmware, no | ** | ||||
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| backup was made because of the |
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| defect of the current firmware. |
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2090 | Not Initiated | No individual information (the serial | ** | |||||
| number etc.) is recorded in | |||||||
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2091 | Fail: Head Temp |
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2092 | Fail: Head Temp K |
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2092 | Fail: Head Temp W1 |
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2093 | Fail: Head Temp M |
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| The Print Head temperature is raised | Wait until the head(s) cool down. Or contact Brother Customer | |||
2093 | Fail: Head Temp W2 | |||||||
| too high while printing. | Service Hot Line. | ||||||
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2094 | Fail: Head Temp C |
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2094 | Fail: Head Temp W3 |
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2095 | Fail: Head Temp Y |
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2095 | Fail: Head Temp W4 |
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2100 | Card Not Ready | The Compact Flash is not inserted. |
| Push OK Button to escape menu and | ||||
Push OK Button | Or see " | |||||||
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106 |