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| Troubleshooting |
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Error messages (continued) |
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Error message |
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No Toner |
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No Waste Toner |
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Out of Memory |
| If the LCD shows this error message when you print the secure data, Press Cancel and |
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| delete the previously stored data. |
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| Except in the case of printing secure data, add more memory. (See Installing extra memory |
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Print Unable 1A |
| Turn the power switch off and fully open the top cover. Leave the printer off and open for 30 |
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| minutes to remove any condensation from inside the machine, then close the top cover and |
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| turn it on again. If this does not clear the error, call your dealer or a Brother Customer | 6 | |
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Short Paper |
| Open the back cover (back output tray) to let the printed paper out on the back out put tray. |
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| Remove the printed pages and then press Go. |
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Size Mismatch |
| Put the same size paper in the paper tray that is selected in the printer driver, and then press |
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| Go, or select the size of paper you set in the Tray1 Size setting from the control panel. |
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Small Paper |
| Open the back cover (back output tray) to let the printed paper out on the back out put tray |
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| and then press Go. |
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Toner Error |
| Pull out all the drum unit and toner cartridge assemblies. Take out the toner cartridge and |
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| put it back into the printer again. |
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Unusable Device |
| Remove the USB flash memory drive from the USB Direct Interface. |
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Error messages in Colour Correction |
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Call service message |
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Calibrate |
| Turn off the printer. Wait a few seconds, then turn it on again. |
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<Scrolling message> |
| Identify the colour causing the problem and put in a new drum unit. (See Replacing |
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Calibration failed. |
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See Troubleshooting |
| To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view |
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chapter in User's |
| our FAQs and troubleshooting tips. |
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guide. |
| Put in a new belt unit. (See Replacing the belt unit on page 118.) |
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| Put in a waste toner box. (See Replacing the waste toner box on page 123.) |
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| If the problem continues, call your dealer or Brother Customer Service. |
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Registration |
| Turn off the printer. Wait a few seconds, then turn it on again. |
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<Scrolling message> |
| Put in a new belt unit. (See Replacing the belt unit on page 118.) |
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Registration |
| If the problem continues, call your dealer or Brother Customer Service. |
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failed. See |
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Troubleshooting |
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chapter in User's |
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guide. |
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