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| Troubleshooting |
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Examples of poor print quality | Recommendation |
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Colour misregistration | Make sure that the printer is on a solid level surface. |
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| Perform the auto colour registration using the control panel (see Auto |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Registration on page 97) or perform the manual colour registration using the |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| control panel (see Manual Registration on page 98). |
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| Identify the colour causing the problem and put in a new drum unit. (See |
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| To identify the colour of the drum unit, visit us at http://solutions.brother.com/ |
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| to view our FAQs and troubleshooting tips. |
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| Put in a new belt unit. (See Replacing the belt unit on page 118.) |
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Uneven density appears | Perform the calibration. (See Calibration on page 96.) |
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periodically across the page | Identify the colour that is uneven and put in a new toner cartridge for that |
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| colour. (See Replacing the toner cartridges on page 105.) |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | To identify the colour of the toner cartridge, visit us at | 6 | |||||||||||
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||||||||||
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||||||||||
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| http://solutions.brother.com/ to view our FAQs and troubleshooting tips. |
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| Identify the colour that is uneven and put in a new drum unit. (See Replacing |
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| To identify the colour of the drum unit, visit us at http://solutions.brother.com/ |
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| to view our FAQs and troubleshooting tips. |
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Missing image at thin line | Make sure toner save mode is off in the control panel or the printer driver. |
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| Change the print resolution. |
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| If you use Windows printer driver, choose Improve pattern printing or Improve |
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| Thin Line in Print Setting of Basic tab. (See Settings Dialog on page 38.) |
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Wrinkle |
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| Change to the recommended type of paper. |
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| Make sure that the back cover is closed properly. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Make sure that two grey levers inside the back cover are in the up position. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Make sure that the media type setting in the driver matches the type of paper |
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| you are using. (See About paper on page 1.) |
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Offset image | Make sure that the media type setting in the driver matches the type of paper | ||
you are using. (See About paper on page 1.) | |||
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| Make sure that two grey levers inside the back cover are in the up position. | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Check the printer’s environment. Conditions such as dry and low | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||
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| temperatures may cause this print quality problem. (See To use the printer | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | safely on page ii.) | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Identify the colour causing the problem and put in a new drum unit. (See | |
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| To identify the colour of the drum unit, visit us at http://solutions.brother.com/ | |
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| to view our FAQs and troubleshooting tips. | |
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