Troubleshooting

Other problems

For Macintosh with USB

Problem

Recommendation

 

 

 

 

The printer does not appear in

￿ Make sure the printer is powered on and that no error messages on the LCD.

 

Print Setup Utility (Mac OS X

￿ Make sure that the USB interface cable is connected directly to the Macintosh

 

10.3.9 and 10.4.x) or Print &

and that it is connected to the USB port of the printer.

 

Fax in System Preferences

 

 

 

(Mac OS X 10.5.x).

￿ Make sure the printer driver is installed correctly.

 

 

 

 

Unable to print from the

￿ Make sure that the supplied Macintosh printer driver is installed in the Hard Disk

 

application.

and that it is chosen with Print Setup Utility (Mac OS X 10.3.9 and 10.4.x) or

 

 

Print&Fax in System Preferences (Mac OS X 10.5.x).

6

 

 

 

 

BR-Script 3 (HL-3070CW only)

Problem

Recommendation

 

 

The print speed slows down.

Add optional memory. (See Installing extra memory on page 100.)

 

 

The printer cannot print EPS data

You need the following settings to print EPS data:

that includes binary.

a For Windows Vista®: Click Start button, Control Panel, Hardware and

 

 

Sound, and then Printers.

 

For Windows® XP and Windows Server® 2003/2008: Click Start button,

 

and select Printers and Faxes windows.

 

For Windows® 2000: Click Start button, and select Settings and then

 

Printers.

 

b Right-click the Brother HL-3070CW BR-Script3 icon and select

 

Properties.

 

c From the Device Settings tab, choose TBCP (Tagged binary

 

communication protocol) in Output Protocol.

 

 

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