Troubleshooting

 

 

 

 

Examples of poor print quality

Recommendation

 

 

 

 

The colour of your printouts is not

￿ Make sure toner save mode is off in the control panel or the printer driver.

 

what you expected

￿ Perform the calibration. (See Calibration on page 96.)

 

 

 

 

￿ Adjust the colour by using the custom setting in the driver and by using the

 

 

control panel. Colours the printer can print and colours you see on a monitor

 

 

are different. The printer may not be able to reproduce the colours on your

 

 

monitor. (See Color Correction on page 90.)

 

 

￿ If colours appear in the printed grey areas, make sure there is a check in the

 

 

Improve Grey Colour check box of the printer driver. See Improve Grey

 

 

Colour in Settings Dialog on page 38 (For Windows® printer driver),

 

 

Advanced options on page 50 (For Windows® BR-Script printer driver) or

 

 

Print Settings on page 59 (For Macintosh printer driver).

 

 

￿ If shaded areas look dull, remove the check from the Improve Grey Colour

 

 

check box of the printer driver.

6

 

￿ If a printed black graphic is too light, choose Enhance Black Printing mode

 

 

in the printer driver. See Enhance Black Printing in Settings Dialog

 

 

on page 38 (For Windows® printer driver), Advanced options on page 50 (For

 

 

Windows® BR-Script printer driver) or Print Settings on page 59 (For

 

 

Macintosh printer driver).

 

 

￿ Identify the colour causing the problem and put in a new toner cartridge. (See

 

 

Replacing the toner cartridges on page 105.)

 

 

To identify the colour of the toner cartridge, visit us at

 

 

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

 

 

￿ Identify the colour causing the problem and put in a new drum unit. (See

 

 

Replacing the drum units on page 113.)

 

 

To identify the colour of the drum unit, visit us at http://solutions.brother.com/

 

 

to view our FAQs and troubleshooting tips.

 

 

 

 

All one colour

￿ Put in a new drum unit. (See Replacing the drum units on page 113.)

 

 

To identify the colour of the drum unit, visit us at http://solutions.brother.com/

 

 

to view our FAQs and troubleshooting tips.

 

 

 

 

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