Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Examples of poor print quality

Recommendation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Coloured lines across the page

￿ Replace the toner cartridge that matches the colour of the line. (See

 

 

 

 

 

 

 

 

 

 

 

 

 

Replacing the toner cartridges on page 105.)

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

To identify the colour of the toner cartridge, visit us at

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQR

STUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

 

 

 

 

 

 

 

 

￿ Put in a new drum unit. (See Replacing the drum units on page 113.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To identify the colour of the drum unit, visit us at http://solutions.brother.com/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to view our FAQs and troubleshooting tips.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

White spots or hollow print

￿ If the problem is not solved after printing a few pages, the drum unit may be

 

stained. Clean all four drum units. (See Small spots on the printed pages in

 

Cleaning the drum unit on page 134.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

￿ Make sure that the media type setting in the driver matches the type of paper

6

you are using. (See About paper on page 1.)

 

￿ Check the printer’s environment. Conditions such as high humidity can cause white spots or hollow print. (See To use the printer safely on page ii.)

Completely blank or some colours ￿ Put in a new toner cartridge. (See Replacing the toner cartridges

are missing

 

 

 

 

on page 105.)

 

 

 

 

 

 

 

 

To identify the colour of the toner cartridge, visit us at

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

 

 

 

 

 

 

 

￿ Put in a new drum unit. (See Replacing the drum units on page 113.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To identify the colour of the drum unit, visit us at http://solutions.brother.com/

 

 

 

 

 

 

 

 

to view our FAQs and troubleshooting tips.

 

 

 

 

 

 

 

 

 

Coloured spots at 94mm

￿ If the problem is not solved after printing a few pages, the drum unit may have

 

glue from a label stuck on the drum surface. Clean the drum unit. (See Large

 

spots on the printed pages in Cleaning the drum unit on page 134.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

94 mm

 

 

 

￿ Put in a new drum unit. (See Replacing the drum units on page 113.)

 

 

 

 

 

To identify the colour of the drum unit, visit us at http://solutions.brother.com/

(3.7 in.)

 

 

 

 

 

 

to view our FAQs and troubleshooting tips.

94 mm

 

 

 

 

 

 

 

(3.7 in.)

 

 

 

 

 

 

 

 

 

156