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| Troubleshooting |
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Examples of poor print quality | Recommendation |
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Poor fixing |
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| Make sure that the media type setting in the driver matches the type of paper |
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| you are using. (See About paper on page 1.) |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Make sure that two grey levers inside the back cover are in the up position. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Choose Improve Toner Fixing mode in the printer driver. See Improve Print |
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| Output in Improve Print Output on page 44 (For Windows® printer driver), |
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| Advanced options on page 50 (For Windows® |
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| Print Settings on page 59 (For Macintosh printer driver). |
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| If this selection does not provide enough improvement, select Thicker paper |
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| in Media type settings. |
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Curled or wavy |
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| Choose Reduce Paper Curl mode in the printer driver when you do not use |
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| our recommended paper. See Improve Print Output in Improve Print Output |
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| on page 44 (For Windows® printer driver), Advanced options on page 50 (For |
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| Windows® | 6 |
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| Macintosh printer driver). |
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| If you do not use the printer often, the paper may have been in the paper tray |
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| too long. Turn over the stack of paper in the paper tray. Also, fan the paper |
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| stack and then rotate the paper 180° in the paper tray. |
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| Store the paper where it will not be exposed to high temperatures and high |
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| humidity. |
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Uneven density or faded | Fully open the top cover and then close it again. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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Envelope creases | Make sure that the envelope levers inside the back cover is pulled down when |
| you print the envelope. |
| ABCDEFG | EFGHIJKLMN |
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