English

CHAPTER 6 TROUBLESHOOTING

Service Calls

If an unrecoverable error occurs, the printer indicates the need for a service call by lighting all the lamps and then the following combination of lamps alternately:

 

Service Call

Fuser mal-

Laser BD

Program

D-RAM error

 

 

function

malfunction error

 

 

 

ALARM

 

 

READY

 

 

DATA

 

 

MANUAL

 

 

 

 

 

 

 

 

Service Call

Service A

Service B

Service C

Service D

 

ALARM

 

 

READY

 

 

DATA

 

 

MANUAL

 

 

 

 

 

 

 

 

 

Service Call

Service E0

Service E1

Service P

NV-RAM

AppleTalk

 

 

 

 

 

error

error

 

ALARM

 

READY

 

DATA

 

MANUAL

 

 

 

 

ON

OFF

 

If you see any of these service call indications, reset the printer in either of the following ways:

1.Reset the printer using the RESET switch or the FF/CONT switch and try to print again.

2.Unplug and plug in the power cord and then try to print again.

If you cannot clear the error and see the same service call indication after resetting the printer, consult your dealer or our authorized service representative. Report the error status and situation referring to the above table.

Note

Check the top cover, the multi-purpose sheet feeder and the main controller board to verify that they are firmly installed.

6–3

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Brother HL-660 manual Service Calls