Troubleshooting
Printing difficulties (continued)
Difficulties | Suggestions |
|
|
|
No printout. | Check that the machine is not in Power Off mode. |
|
| |
(Continued) | If the machine is in Power Off mode, press | on the control panel, and then re- |
|
|
|
| |||
| send the print job. |
|
|
|
|
|
|
| |
|
|
|
|
|
The machine is not printing or | Press Cancel. |
|
|
|
has stopped printing. | The machine will cancel the print job and clear it from the memory. The printout may |
|
| |
|
| |||
| be incomplete. |
|
|
|
|
|
| ||
The headers or footers appear | There is an unprintable area on the top and bottom of the page. Adjust the top and |
|
| |
when the document is | bottom margins in your document to allow for this. |
| ||
displayed on the screen but | (See Unprintable area when printing from a computer on page 7.) | 6 | ||
they are not on the printed |
|
| ||
page. |
|
|
|
|
|
|
|
|
|
The machine prints | Press Cancel to cancel the print jobs. |
|
|
|
unexpectedly or it prints |
|
|
|
|
Check the settings in your application to make sure they are set to work with your |
|
| ||
garbage. |
| |||
machine. |
|
|
| |
|
|
|
| |
|
|
| ||
The machine prints the first | Check the settings in your application to make sure that they are set to work with your |
|
| |
couple of pages correctly, then | machine. |
|
|
|
some pages have text |
|
|
|
|
Your computer is not recognizing the machine’s input buffer’s full signal. Make sure |
|
| ||
missing. |
| |||
the interface cable is connected correctly. |
|
|
| |
|
|
|
| |
|
|
| ||
Cannot perform ‘Page Layout’ | Check that the paper size settings in the application and in the printer driver are the |
|
| |
printing. | same. |
|
|
|
Print speed is too slow. | Try changing the printer driver setting. The highest quality takes longer data |
|
| |
| processing, sending and printing time. |
|
|
|
|
|
| ||
| If the machine is in Quiet mode, print speed is slower. Check the Quiet mode setting. |
|
| |
|
|
|
| |
|
|
|
|
|
The machine does not print | Reduce the print quality. |
|
|
|
from Adobe® Illustrator®. |
|
|
| |
| (For Macintosh, see Print Settings on page 71.) |
|
|
|
|
|
|
|
|
Poor print quality |
|
|
| |
|
|
|
|
|
Paper handling difficulties |
|
|
|
|
|
|
|
|
|
Difficulties | Suggestions |
|
|
|
The machine does not feed | If the paper tray is empty, load a new stack of paper in the paper tray. |
|
| |
paper. |
|
|
|
|
If there is paper in the paper tray, make sure it is straight. If the paper is curled, |
|
| ||
|
| |||
| straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put |
| ||
| it back in the paper tray. |
|
|
|
|
|
| ||
| Reduce the amount of paper in the paper tray, and then try again. |
|
| |
|
|
| ||
| Make sure that MP Tray mode is not selected in the printer driver. |
|
| |
|
|
|
|
|
| Clean the paper |
|
|
|
|
| |||
|
|
|
|
|
|
| 189 |
| |
|
|
| ||