Troubleshooting
| Examples of poor print quality | Recommendation | |||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
| Identify the color causing the problem and replace the toner cartridge that |
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | matches the color of the line (see Replacing the toner cartridges | ||||||
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||||
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
| ABCDEFGHIJKLMNOPQR | STUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| |||||
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ||||||
|
|
|
|
|
|
|
|
|
|
|
|
| To identify the color of the toner cartridge, visit http://solutions.brother.com/ |
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
| to view our FAQs and troubleshooting tips. |
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
| Install a new drum unit (see Replacing the drum unit on page 128). |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Colored lines across the page
Make sure that the media type setting in the printer driver matches the type
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | of paper you are using (see Acceptable paper and other print media |
|
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | on page 2). | 6 |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
Check the machine’s environment. Conditions such as high humidity can cause hollow print (See the Product Safety Guide).
If the problem is not solved after printing a few pages, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Clean the drum unit (see Cleaning the drum unit on page 157).
Install a new drum unit (see Replacing the drum unit on page 128).
White spots or hollow print
|
|
|
|
|
|
|
|
| Identify the color causing the problem and put in a new toner cartridge |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| (see Replacing the toner cartridges on page 123). To identify the color of the | ||
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| toner cartridge, visit http://solutions.brother.com/ to view our FAQs and | ||
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
| ||
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
| ||
|
|
|
|
|
|
|
|
| troubleshooting tips. |
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
| Install a new drum unit (see Replacing the drum unit on page 128). |
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
Blank page or some colors are
missing
If the problem is not solved after printing a few pages, the drum may have
(94 mm) | ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | foreign material, such as glue from a label, stuck on the drum surface. Clean |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | the drum unit (see Cleaning the drum unit on page 157). | |
3.7 in. |
| |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
|
|
|
|
Install a new drum unit (see Replacing the drum unit on page 128).
3.7 in.
(94 mm)
Colored spots at 3.7 in. (94mm)
194