Troubleshooting
Paper handling difficulties (continued)
Difficulties | Suggestions |
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The machine does not feed | Make sure that MP Tray is selected in the printer driver. |
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paper from the MP tray. |
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Fan the paper well and put the paper tray back in the machine. |
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How do I print on envelopes? | 1 Open the back cover. |
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| 2 Pull down the two gray levers to the envelope position. |
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| 3 When you have finished printing envelopes, reset the two gray levers to their |
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| original positions and close the back cover. |
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| (See Printing on thick paper, labels and envelopes from the MP tray on page 15.) |
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| Load three envelopes at a time in the MP tray. Your application must be set to print |
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| the envelope size you are using. This is usually done in the Page Setup or Document |
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| Setup menu of your application. | 6 |
| (See your application’s manual for more information.) | |
Network difficulties |
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Difficulties | Suggestions |
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Cannot print over a network | When the Cannot print to the networked printer. screen appears, follow the |
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after completing the software |
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installation. |
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Make sure the interface is set to Auto on the machine (see how to change the |
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| interface on page 92). |
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The Brother software cannot | (Windows®) |
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be installed. | If the Security Software warning appears on the computer screen during the |
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| installation, change the Security Software settings to permit the Brother product |
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| setup program or other program to run. |
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| (Macintosh) |
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| If you are using a firewall function of |
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| temporarily disable it, and then install the Brother software. |
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Cannot connect to wireless | Investigate the problem using the WLAN report. Print the WLAN report in the menu |
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network. | selection: |
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Machine Info., Print WLANReport, and then press Go. |
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For more details, see the Network User's Guide. |
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For other problems concerning using your machine on a Network, see the Network User's Guide.
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