Troubleshooting

 

Error messages (continued)

 

 

 

 

 

 

 

 

 

 

Error message

 

Action

 

 

 

No Belt Unit

 

Re-install the belt unit. (See Belt unit on page 117.)

 

 

No Paper

 

Put the paper in the paper tray and then press Go, or put the paper in the manual feed slot.

 

 

 

 

If the problem is not solved, the paper pick-up roller may be stained. Clean the paper pick-

 

 

 

 

up roller. (See Cleaning the paper pick-up roller on page 139.)

 

 

 

 

 

 

 

 

No Toner

 

Re-install the toner cartridge that is indicated on the LCD. (See Toner cartridges

 

 

 

 

on page 103)

 

 

 

 

Re-install the drum unit that is indicated on the LCD. (See Drum units on page 111)

 

 

 

 

 

 

 

 

No Waste Toner

 

Re-install the Waste Toner Box. (See Waste toner box on page 121.)

 

 

Out of Memory

 

If the LCD shows this error message when you print the secure data, Press Cancel and

 

 

 

 

delete the previously stored data.

 

 

 

 

Except in the case of printing secure data, add more memory. (See Installing extra memory

 

6

 

 

on page 99.)

 

Print Unable 1A

 

Turn the power switch off and fully open the top cover. Leave the printer off and open for 30

 

 

 

 

minutes to remove any condensation from inside the machine, then close the top cover and

 

 

 

 

turn it on again. If this does not clear the error, call your dealer or a Brother Customer

 

 

 

 

Service.

 

 

 

 

 

 

 

 

Short Paper

 

Open the back cover (back output tray) to let the printed paper out on the back out put tray.

 

 

 

 

Remove the printed pages and then press Go.

 

 

Size Mismatch

 

Put the same size paper in the paper tray that is selected in the printer driver, and then press

 

 

 

 

Go, or select the size of paper you set in the Tray1 Size setting from the control panel.

 

 

Small Paper

 

Open the back cover (back output tray) to let the printed paper out on the back out put tray

 

 

 

 

and then press Go.

 

 

Toner Error

 

Pull out all the drum unit and toner cartridge assemblies. Take out the toner cartridge and

 

 

 

 

put it back into the printer again.

 

 

Unusable Device

 

Remove the USB flash memory drive from the USB Direct Interface.

 

 

(HL-3075CW only)

 

 

 

 

 

 

Error messages in Color Correction

 

 

 

 

 

 

 

 

Call service message

 

 

Action

 

 

Calibrate

 

 

Turn off the printer. Wait a few seconds, then turn it on again.

 

 

<Scrolling message>

 

 

Identify the color causing the problem and put in a new drum unit. (See Replacing

 

 

Calibration failed. See

 

the drum units on page 112.)

 

 

Troubleshooting chapter

 

To identify the color of the drum unit, visit us at http://solutions.brother.com/ to

 

 

in User's guide.

 

 

view our FAQs and troubleshooting tips.

 

 

 

 

 

 

Put in a new belt unit. (See Replacing the belt unit on page 117.)

 

 

 

 

 

 

Put in a waste toner box. (See Replacing the waste toner box on page 122.)

 

 

 

 

 

 

If the problem continues, call your dealer or Brother Customer Service.

 

 

 

 

 

 

 

 

Registration

 

 

Turn off the printer. Wait a few seconds, then turn it on again.

 

 

<Scrolling message>

 

 

Put in a new belt unit. (See Replacing the belt unit on page 117.)

 

 

Registration failed.

 

If the problem continues, call your dealer or Brother Customer Service.

 

 

See Troubleshooting

 

 

 

 

 

chapter in User's guide.

 

 

 

 

 

 

 

 

143