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| Troubleshooting |
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| Examples of poor print quality | Recommendation | |||||||||||
| Colored lines across the page | Replace the toner cartridge that matches the color of the line. (See Replacing | |||||||||||
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | To identify the color of the toner cartridge, visit us at | ||||||
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | http://solutions.brother.com/ to view our FAQs and troubleshooting tips. | ||||||
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQR | STUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| Put in a new drum unit. (See Replacing the drum units on page 112.) |
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| To identify the color of the drum unit, visit us at http://solutions.brother.com/ |
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| to view our FAQs and troubleshooting tips. |
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White spots or hollow print | If the problem is not solved after printing a few pages, the drum unit may be |
| stained. Clean all four drum units. (See Small spots on the printed pages in |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Make sure that the media type setting in the driver matches the type of paper | 6 |
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||
| you are using. (See About paper on page 1.) |
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Check the printer’s environment. Conditions such as high humidity can cause white spots or hollow print. (See Choosing a location in the Quick Setup Guide.)
Completely blank or some colors | Put in a new toner cartridge. (See Replacing the toner cartridges | |||||||
are missing |
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| To identify the color of the toner cartridge, visit us at |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | http://solutions.brother.com/ to view our FAQs and troubleshooting tips. | ||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Put in a new drum unit. (See Replacing the drum units on page 112.) | ||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||
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| To identify the color of the drum unit, visit us at http://solutions.brother.com/ |
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| to view our FAQs and troubleshooting tips. |
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Colored spots at 94mm | If the problem is not solved after printing a few pages, the drum unit may have | |||
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| glue from a label stuck on the drum surface. Clean the drum unit. (See Large |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | spots on the printed pages in Cleaning the drum unit on page 133.) | ||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Put in a new drum unit. (See Replacing the drum units on page 112.) | ||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||
94 mm |
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| To identify the color of the drum unit, visit us at http://solutions.brother.com/ | |
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(3.7 in.) |
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| to view our FAQs and troubleshooting tips. | |
94 mm |
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(3.7 in.) |
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155