Troubleshooting

Other problems

For Macintosh with USB

Problem

Recommendation

 

The printer does not appear in

Make sure the printer is powered on and that no error messages on the LCD.

 

Print Setup Utility (Mac OS X

Make sure that the USB interface cable is connected directly to the Macintosh

 

10.4.11) or Print & Fax in

and that it is connected to the USB port of the printer.

 

System Preferences (Mac OS

 

Make sure the printer driver is installed correctly.

 

X 10.5.x and 10.6.x).

 

 

 

 

Unable to print from the

Make sure that the supplied Macintosh printer driver is installed in the Hard Disk

 

application.

and that it is chosen with Print Setup Utility (Mac OS X 10.4.11) or Print&Fax

 

 

in System Preferences (Mac OS X 10.5.x and 10.6.x).

6

 

 

BR-Script 3 (HL-3075CW only)

Problem

Recommendation

The print speed slows down.

Add optional memory. (See Installing extra memory on page 99.)

 

 

The printer cannot print EPS data

You need the following settings to print EPS data:

that includes binary.

a For Windows® 7 and Windows Server® 2008 R2: Click the Start button and

 

 

Devices and Printers.

 

For Windows Vista®: Click Start button, Control Panel, Hardware and

 

Sound, and then Printers.

 

For Windows® XP and Windows Server® 2003/2008: Click Start button,

 

and select Printers and Faxes.

 

b For Windows® 7 and Windows Server® 2008 R2: Right-click the Brother

 

HL-3075CW series icon, choose Printer properties and select Brother

 

HL-3075CW BR-Script3.

 

For Windows® XP, Windows Vista® and Windows Server® 2003/2008:

 

Right-click the Brother HL-3075CWBR-Script3icon and select

 

Properties.

 

c From the Device Settings tab, choose TBCP (Tagged binary

 

communication protocol) in Output Protocol.

 

 

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