Troubleshooting
Examples of poor print quality | Recommendation |
Color misregistration | Make sure that the printer is on a solid level surface. |
Perform the auto color registration using the control panel (see Auto
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Registration on page 96) or perform the manual color registration using the |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | control panel (see Manual Registration on page 97). |
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| Identify the color causing the problem and put in a new drum unit. (See |
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| To identify the color of the drum unit, visit us at http://solutions.brother.com/ |
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| to view our FAQs and troubleshooting tips. |
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| Put in a new belt unit. (See Replacing the belt unit on page 117.) |
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Uneven density appears | Perform the calibration. (See Calibration on page 95.) |
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periodically across the page | Identify the color that is uneven and put in a new toner cartridge for that color. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | To identify the color of the toner cartridge, visit us at | ||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | http://solutions.brother.com/ to view our FAQs and troubleshooting tips. | ||||||
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| Identify the color that is uneven and put in a new drum unit. (See Replacing |
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| the drum units on page 112.) |
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| To identify the color of the drum unit, visit us at http://solutions.brother.com/ |
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Missing image at thin line | Make sure toner save mode is off in the control panel or the printer driver. |
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| Change the print resolution. |
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| If you use Windows printer driver, choose Improve pattern printing or Improve |
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| Thin Line in Print Setting of Basic tab. (See Settings Dialog on page 38.) |
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Wrinkle | Change to the recommended type of paper. |
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| Make sure that the back cover is closed properly. |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Make sure that two gray levers inside the back cover are in the up position. |
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| Make sure that the media type setting in the driver matches the type of paper |
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| you are using. (See About paper on page 1.) |
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Offset image | Make sure that the media type setting in the driver matches the type of paper | ||
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| Make sure that two gray levers inside the back cover are in the up position. | |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Check the printer’s environment. Conditions such as dry and low | |
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| temperatures may cause this print quality problem. (See Choosing a location | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | in the Quick Setup Guide.) | |
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| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Identify the color causing the problem and put in a new drum unit. (See | |
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| To identify the color of the drum unit, visit us at http://solutions.brother.com/ | |
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| to view our FAQs and troubleshooting tips. | |
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