Troubleshooting

 

 

Examples of poor print quality

Recommendation

Poor fixing

Make sure that the media type setting in the driver matches the type of paper

 

you are using. (See About paper on page 1.)

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Make sure that two gray levers inside the back cover are in the up position.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Choose Improve Toner Fixing mode in the printer driver. See Improve Print

Output in Improve Print Output on page 44 (For Windows® printer driver),

Advanced options on page 50 (For Windows® BR-Script printer driver) or Print Settings on page 59 (For Macintosh printer driver).

If this selection does not provide enough improvement, select Thicker paper in Media type settings.

Curled or wavy

Choose Reduce Paper Curl mode in the printer driver when you do not use

 

 

 

our recommended paper. See Improve Print Output in Improve Print Output

 

 

 

on page 44 (For Windows® printer driver), Advanced options on page 50 (For

6

 

 

Windows® BR-Script printer driver) or Print Settings on page 59 (For

 

 

 

 

Macintosh printer driver).

 

If you do not use the printer often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.

Store the paper where it will not be exposed to high temperatures and high humidity.

Uneven density or faded

Fully open the top cover and then close it again.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

 

Envelope creases

Make sure that the envelope levers inside the back cover is pulled down when

 

you print the envelope.

ABCDEFG

EFGHIJKLMN

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